Cheryl M. Freeman Email & Phone Number

United States

Plum Island, Orient Point, Ny

Support the FedScale team by providing on-site, records retention and digitization support services for government agencies on Plum Island. Prepare and scan all records and documents for online storage and retrieval.Using and troubleshooting printer/scanner queues, and related processes including supplies and overall maintenance.Perform quality assurance on the data that flows through the system.Maintain the highest standards of privacy, data quality, data integrity, confidentiality, and security.

Greeted and assisted patients, scheduled appointments, and maintained records.Welcomed patients and visitors in person or on the telephone, answered or referred inquiries.

Greater New York City Area

Provided customer focused service in the branch, presented products and services while proactively educating clients to access accounts.Collaborated with partners in Chase Wealth Management, Business Banking and Home Lending to provide a seamless customer experience.

Created and taught relevant English lessons by focusing on building fluency and accent reduction, pronunciation of English language for International students.

Tunis Governorate, Tunisia

Worked with a diverse, multicultural team in organizing and planning a three-day event for ACT celebrating 35 years of their development work. Planned a two-day tour in Tunisia for conferees, coordinated children's program, proofread and tracked progress of publicity materials, created certificates of appreciation. Communication to conferees for payment, lodging, and responding to the various inquiries. Confirmed practical details, such as gifts for directors, leaders and workers.

Greater New York City Area

Researched and reviewed author contracts to determine if permission can be granted for use of copyrighted materials for educational and personal use. Granted or denied permission for digital and print rights for third party licensing, classroom, and special use, expediting requests to meet deadlines when possible.Communicated with legal and contracts departments to determine status of digital and print rights.

Greater New York City Area

Granted or denied permission to third party agencies, universities, and classroom professors for use of copyrighted material.

Greater New York City Area

Greeted visitors and provided information or guidance for corporate meetings or events. Administrative support for Facilities Administrator: coordinated email list and distributed material for biannual fire drills, scheduled office moves and updated employee database.

Tutored English as a Second Language students in writing, grammar and reading labs.

Bachelor Of Science Degree In Psychology, Writing Minor

Independent study on the effects of divorce on children. Lab Assistant during senior year. Writing club for one semester and intramural.

Certificate, Microsoft Office Systems, 4.0

Activities and Societies: Tutored other students in English writing skills. Learned Microsoft office programs.

Certificate Granted For Both Apprentice And Journeyman Levels

Online writing courses where I was mentored by a published author. Apprentice: 2-year course introducing a general background.

Certificate For Sales Training

Certificate, Microsoft Office Systems