Cheryl Nick Email & Phone Number

St. Louis City County, Missouri, United States

United States

I assist universities in retaining funding for research by providing data-driven insights and strategic recommendations. By analyzing past funding patterns, identifying funding opportunities, and monitoring funding trends in various research fields, I help universities stay informed and make informed decisions to maximize their chances of receiving funding. Additionally, I support universities in developing strong grant proposals by offering guidance on writing persuasive narratives, highlighting the potential impact of the research, and aligning the proposals with the funding agency's priorities. With my assistance, universities can enhance their competitiveness in securing research funding, ensuring the continuation of groundbreaking research projects and contributing to the advancement of society as a whole."

United States

Responded to telephone inquiries and emails from patients, assisting over 500 patients through various forms of communication.Researched and provided information on eligibility, benefits, referrals, and authorization, ensuring patients had the necessary information.Provided rental assistance, disaster relief, and behavioral health referrals, assisting over 400 clients in a three-month period.Educated providers on prior authorization requirements and access to services, helping them navigate non-clinical issues efficiently.Processed Medicaid applications in the emergency room while patients were being treated, resulting in increased revenue of $1 million and a reduction in the underserved population.

St. Louis, Mo

Received and responded to all telephone inquiries from members or providersResearched and provided information regarding eligibility, benefits, referrals, and authorizationProvided members with information on the provider network and how to contact and access providersEducated providers on prior authorization requirements and how to access services and other routine non-clerical issues Educated providers on the process of submitting outpatient treatment requests for outpatient therapy

Greater St. Louis Area

Assisted Accounting, Automated Services, Assisted with the filing paperwork: Individual Retirement Accounts, mortgages, and signature cardsOrdered appraisals for mortgage loansProvided front desk support: answered phones, greeted members, assisted members with financial concerns, closed accounts, and ordered checksCall center responsibilities: supported the cross-sale credit union products and servicesProperly processed Lien Releases and Unified Commercial Code lien recordingsConducted weekly financial literacy classes and opened savings accounts for neighboring elementary and middle school students with 100 percent participation from each family

Greater St. Louis Area

Served 1000 families as membership secretary, responsible for checking in students and ensuring childcare benefitsSupervised 50 youth and ensured a safe environment at main center location and during field-tripsStimulated program participation through social engagement and strategic mentoringProvided behavioral and developmental guidance for at-risk adolescents

Greater Atlanta Area

Collected $20,000 in one day, resulting in best quarter for collections group Called 500+ people through automatic dialer and left scripted voice messagesCollected payments and negotiated payment arrangements with 75+ customers

Greater Atlanta Area

High scores (100%) for Voice of the Customer survey for 5 consecutive quartersHelped develop “The 611 Process” to maintain smooth call flow and improve customer experienceResponded to incoming customer requests via phone, ensuring highest level of satisfactionProperly processed Lien Releases

Greater Atlanta Area

Politely greeted visitors and directed them to appropriate destinations within the facilityFulfilled requests of internal and external customers Received credit history and reported accurate information to credit bureaus through e-Oscar Formatted and dispatched cure letters, storage bills, and repossession paperwork Coordinated training workshops and transportation services for staff and visitorsProcessed returned mail and noted change of address in system

Greater Atlanta Area

Promptly maintained and numerically filed contracts and purchase documentationHelped secure purchases by punctually processing documents and information for credit buyers

Certificate Of High School Equivalence

Human Services, General

Public Health Crft Participant

The Community Research Fellows Training Program (CRFT) is a comprehensive 17-week public health research training course through PECaD.