Senior Technology Analysis
Current
May 2023 - Present
AeroLeads people directory · profile
Cheryl Poole Email & Phone Number
Sr. Business Technology Analyst - ERP, CSM, CSPO
at
Burns & McDonnell
1 work email found
@esp.ie
5 phones found area 914, 401, and 774
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Sr. Business Technology Analyst - ERP, CSM, CSPO
Location
Overland Park, Kansas, United States
Who is Cheryl Poole? Overview
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Quick answer
Cheryl Poole is listed as Sr. Business Technology Analyst - ERP, CSM, CSPO at Burns & McDonnell, based in Overland Park, Kansas, United States. AeroLeads shows a work email signal at esp.ie, phone signal with area code 914, 401, 774, and a matched LinkedIn profile for Cheryl Poole.
Cheryl Poole previously worked as Senior Technology Analysis at Burns & Mcdonnell and Sr. Business Systems Analyst at Apex Systems - Wellmark Bcbsa Of Ia And Sd. Cheryl Poole holds Ba, English; Business Minor from University Of Central Oklahoma.
Company email context
Email format at Burns & McDonnell
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{first}.{last}@esp.ie
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AeroLeads found 1 current-domain work email signal for Cheryl Poole. Compare company email patterns before reaching out.
Profile bio
About Cheryl Poole
Adaptive IT Business Analyst with over 25 years implementing enterprise level solutions in in health care, managed health care, pharmacy benefits management, outsourced benefits and insurance, retail, and financial industries. Sensitive to interpersonal, organizational and political challenges, and an understanding of how to navigate them effectively. Ability to promote teamwork and maintain effective communication within and across groups. Ability to switch focus based on changing priorities.• Experience with SDLC methodologies including Agile, Iterative, and Waterfall. Integration work between Cloud applications, Client-Server, legacy mainframe, and home grown, proprietary systems• Excellent presentation, communication, and interpersonal skills• Collaborate and lead discussions with product managers, business stakeholders, SMEs, developers, an external business partners and vendors, and quality assurance through all phases of the project cycle• Author Project Charters, Use Business Requirements, Functional Requirements, JIRA stories, SIT, QA, and UAT test cases, and Requirements Traceability Matrix • Generate process flows, data flow diagrams, UI wireframes• Conduct Gap Analysis, Root Cause Analysis, propose process improvements• Lead BA for Implementation of Salesforce Service Cloud and Pegasystems DCO (automated workflow), Salesforce: Health Cloud; Knowledge; Marketo; Apptus Contract Management training• Support enhancements and change requests for Salesforce: Service Cloud CRM, Sales Cloud, Health Cloud and Salesforce to Salesforce CRM with business partners• Support Call Center case routing and IVR enhancements• Advisor BA mentoring generalist BAs and coordinating Contractor BAs • Project Management through Requirements Phase• Additional experience with: Oracle: CRM, Purch, HR, AR, GL, Netsuite ERP; SAP: HR, MM; Pegasystems DCO workflow; HR Access, HP Quality Center; OnBase workflow and document management; SQL• Software and Peripherals: JIRA, SharePoint, MS Office Suite: Word, Excel, PowerPoint, Visio, TeamsSalesforce Developer 401 training - 2015Pega Business Lead Architect training - 2013Biotechnology Certificate - 2010Member IIBA since - 2014
Listed skills include Business Analysis, Integration, Erp, Systems Analysis, and 42 others.
Current workplace
Cheryl Poole's current company
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13 roles
Cheryl Poole work experience
A career timeline built from the work history available for this profile.
Sr. Business Systems Analyst
Apex Systems - Wellmark Bcbsa Of Ia And Sd
Mar 2021 - May 2023
Solution Designer
Apex Systems - Blue Cross And Blue Shield Of Kansas City
Pharmacy Benefits Management
Jul 2020 - Mar 2021
Business Systems Analyst, Clinical Systems
Teksystems - Fresenius Medical Care
Lead BA for Salesforce Health Cloud implementation for Home Nursing Personalized Care
Mar 2019 - Jul 2020
Senior It Business Analyst
Multiplan Inc
Managed Health Care• Enhance Oracle BAM and OnBase legacy work flow and document management replacement • Supported change requests to Provider Credentialing process• Lead BA for telephony automation of outbound call campaigns, including Video, screen capture, reporting to support Call Center case management and process flow• Supported Aspect IVR change requests and enhancements for incoming and outbound calls
Aug 2017 - Mar 2019
Sr. It Business Analyst - Pharmacy Benefits Management
• IT BA for multiple PBM claims adjudication engine projects to meet regulatory requirements for processing, regulatory reporting, including integrations between Salesforce CRM and mainframe data sources• Lead BA for Salesforce Service Cloud and Pegasystems workflow implementation project for client implementations• Lead IT BA for Salesforce Knowledge implementation
Aug 2013 - Aug 2017
Senior Business Analyst
Collaborative Consulting
TJX Corporation - Sr. Business Analyst for JustEnough retail planning applicationCVSCaremark - Sr. IT Business Analyst for Salesforce Pharmacy Benefits Management - Clinical Implementations
Aug 2012 - Aug 2013
Business Development, Recruiting, And Hr Generalist
Enterprise System Partners
Business Development, Recruiting, and HR Generalist
Nov 2011 - Aug 2012
Biotechnology Program
Jan 2009 - Aug 2011
Senior Systems Analyst
Fidelity Charitable Services
Senior Systems Analyst
Apr 2006 - Dec 2008
Senior Project Analyst
Fidelity Human Resources Services Company
• Created SRAs for annual client’s annual benefit enrollment services • Wrote UAT test cases and execute UAT for business enhancement requests and bug fixes• Authored and presented proposal for improving efficiencies and reducing errors in the system benefits enrollment processing
Jun 2005 - Apr 2006
Senior Consultant
Tree Top Technologies - Fidelity Charitable Services
Fidelity Human Resources Services Company, Sr. Systems Analyst• HR Access Implementation Project for outsourced Benefits Management• Configured Oracle Master Model Payroll rules, items and item attributes using HR Access configuration tools• Documented payroll and employee leave benefits requirements• Performed Unit Testing and resolved configuration issuesFidelity Charitable Services, Sr. Systems Analyst • Oracle Implementation for Fidelity Charitable Services mutual fund offerings and shareholder facing web portal • Gathered business requirements, documented process flows, performed gap analysis, defined enhancement requests for Oracle implementation • Created function reporting requirements document and lead functional requirements review• Wrote and executed User Acceptance Test cases• Performed bug tracking and validated bug fixes
Mar 2004 - May 2005
Systems Systems Analyst
Aug 2001 - May 2003
3 education records
Cheryl Poole education
Ba, English; Business Minor
University Of Central Oklahoma
Certificate, Biotechnology
Middlesex Community College
Education record
Naiits
FAQ
Frequently asked questions about Cheryl Poole
Quick answers generated from the profile data available on this page.
What company does Cheryl Poole work for?
Cheryl Poole works for Burns & McDonnell.
What is Cheryl Poole's role at Burns & McDonnell?
Cheryl Poole is listed as Sr. Business Technology Analyst - ERP, CSM, CSPO at Burns & McDonnell.
What is Cheryl Poole's email address?
AeroLeads has found 1 work email signal at @esp.ie for Cheryl Poole at Burns & McDonnell.
What is Cheryl Poole's phone number?
AeroLeads has found 5 phone signal(s) with area code 914, 401, 774 for Cheryl Poole at Burns & McDonnell.
Where is Cheryl Poole based?
Cheryl Poole is based in Overland Park, Kansas, United States while working with Burns & McDonnell.
What companies has Cheryl Poole worked for?
Cheryl Poole has worked for Burns & Mcdonnell, Apex Systems - Wellmark Bcbsa Of Ia And Sd, Apex Systems - Blue Cross And Blue Shield Of Kansas City, Teksystems - Fresenius Medical Care, and Multiplan Inc.
How can I contact Cheryl Poole?
You can use AeroLeads to view verified contact signals for Cheryl Poole at Burns & McDonnell, including work email, phone, and LinkedIn data when available.
What schools did Cheryl Poole attend?
Cheryl Poole holds Ba, English; Business Minor from University Of Central Oklahoma.
What skills is Cheryl Poole known for?
Cheryl Poole is listed with skills including Business Analysis, Integration, Erp, Systems Analysis, Quality Assurance, Testing, Project Management, and User Acceptance Testing.
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