Cheryl Smith, Pmp, Mba, Mis Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina, United States

• Organize and lead diverse teams in adoption of Agile principles and framework to accelerate delivery of innovative data analytics solutions• Plan and orchestrate the work to modernize portfolio of existing models, leveraging best-in-class AWS cloud architecture, framework and technologies• Interact & collaborate with Data Engineers, Machine Learning Engineers, Data Scientists and Product Owners to design, build and deliver solutions which leverage vast, complex datasets to derive actionable insights and deliver business value• Coach & mentor teams in availability of and appropriate use of development standards, tools and techniques which mitigate risk, comply with organizational standards and promote quality and timeliness of deliverables • Escalate and resolve any road blocks which impede the team, fostering an environment of collaboration, ownership, trust, accountability and a spirit of continuous improvement• Routinely apprise leadership and key stakeholders of team accomplishments, progress and impediments during formalized sprint reviews and ad hoc readouts as needed

Charlotte, Nc

• Project Lead managing delivery of strategic initiatives driving build-out of foundational content in the enterprise data warehouse• Led/managed cross-functional team in delivery of $1.8M digital dashboard initiative which consolidated and visualized key operational metrics for enterprise executives and operational leaders• Created and implemented a Change Control framework including establishment of a formalized Change Control Board and surrounding processes/templates to improve visibility and quality of change migrations• Enterprise Reporting lead for data quality initiatives, Data Governance Council representative and Kaizen process improvement event leader• Facilitated user requirements workshops, daily standup calls and led/managed test & QA plans

Charlotte, North Carolina Area

• Led/directed cross-functional team in the development and delivery of software solutions in the bank’s Teradata data warehouse• Responsible for requirements definition, project estimation, schedule development, financials management, implementation/control and status reporting to stakeholders and user community• Conducted Stakeholder and Steering Committee meetings to review and prioritize pipeline of work and determine strategic direction of the applications• Identifed/escalated key project risks/issues and routinely communicated status to senior leadership and impacted customers• Participated in internal/external audit & regulatory review process, including annual Control Maturity Assessments• Managed outage events including infrastructure/software upgrades & disaster recovery exercises

Chicago, Il

• Responsible for overall management of 2 core Association applications: GL/financial system and Inquiry & Referral (CRM) application• Lead various enterprise initiatives, including high-profile, multi-million dollar rollout of financial system and transition from a distributed to a centrally hosted model• Managed full re-design of in-house software application resulting in a 350% increase in user adoption• Managed cross-functional teams, direct reports and implementation schedule to meet project goals & deliverables• Maintained list of fixes & enhancements, authored release notes and product documentation• Responsible for all product updates, upgrades, compatibility testing and release schedules• Conducted user training, facilitated user forums and lead cross-divisional project team meetings• Greatly improved quality and timeliness of customer care on assigned applications and projects• Significantly improved formerly contentious relationship between national IT department and chapter user community

Master Of Science In Management Information Systems (Mis), Computer Science

Master Of Business Administration (M.B.A.)