Cheryl Yip Email & Phone Number

Remote

Richmond, Bc

• Manage personnel data, payroll and employment history for over 200 members using PeopleSoft and RPSR• Process mapping, development of training materials, writing of SOPs and conducting learning sessions• Supervise, train and provide performance management; and coordinate the execution of projects• Develop project strategy to improve file sharing and search efficiency for the SharePoint optimization project• Monitor project progress, identify issues, and provide alternate… Show more • Manage personnel data, payroll and employment history for over 200 members using PeopleSoft and RPSR• Process mapping, development of training materials, writing of SOPs and conducting learning sessions• Supervise, train and provide performance management; and coordinate the execution of projects• Develop project strategy to improve file sharing and search efficiency for the SharePoint optimization project• Monitor project progress, identify issues, and provide alternate course of actions as appropriate to ensure timelines are met• Create financial spreadsheets to monitor budgets and track expenditures• Implement business improvement opportunities and provided senior level administrative support Show less

Vancouver, British Columbia, Canada

• Trained and developed over 150 Canadian Reservists in classroom and field environment on military etiquette, core values, leadership, operation of military vehicles, survival and adaptability tactics • Facilitated team building sessions, created resource materials to enable performance improvements, and tracked training progress with evaluation tools• Created presentations and training aids• Provided consistent coaching and mentoring to all students and assistant instructors… Show more • Trained and developed over 150 Canadian Reservists in classroom and field environment on military etiquette, core values, leadership, operation of military vehicles, survival and adaptability tactics • Facilitated team building sessions, created resource materials to enable performance improvements, and tracked training progress with evaluation tools• Created presentations and training aids• Provided consistent coaching and mentoring to all students and assistant instructors, mitigated challenges with timely recommendations and supported training initiatives Show less

Burnaby, British Columbia, Canada

• Lead a cross Canada team to provide operational support, optimize processes, develop documentation, and provide training for the implementation of internal/external initiatives• Spearhead process development sessions to solicit for stakeholder feedback to gauge efficiency, identify constraints, and mitigate risks• Lead workflow modeling in order to collaborate on process improvements and workflow automation opportunities• Facilitate department change through process mapping and… Show more • Lead a cross Canada team to provide operational support, optimize processes, develop documentation, and provide training for the implementation of internal/external initiatives• Spearhead process development sessions to solicit for stakeholder feedback to gauge efficiency, identify constraints, and mitigate risks• Lead workflow modeling in order to collaborate on process improvements and workflow automation opportunities• Facilitate department change through process mapping and fit gap analysis to automate processes and develop manuals and other user reference documentation• Track project progress, gauge and monitor risks and identify mitigation strategies• Manage project budgets including forecasting, reporting variances, and obligating funds• Evaluate the effectiveness of training methodologies and delivery format based on identified learning indicators and outcomes• Prepare technical reports, briefing notes, business presentations; communicate updates to stakeholders and project sponsors at various levels• Develop transition, integration and implementation strategies that will achieve optimal outcomes• Participate in hiring process and provide input on staff performance; provide work direction, guidance, mentoring and coaching of staff; determine work priorities and assign tasks Show less

Burnaby, Bc

• Evaluated current state processes to identify system requirements for Provincial Ministry mandates• Co-ordinated business and technical teams to define, design and deliver optimal technical solutions• Carried out wide range of compensation-related data analysis, including cost analysis for compensation decisions• Managed project delivery performance for timely execution of project plans and delivery of metrics and reports• Compiled and analyzed mass data files to develop… Show more • Evaluated current state processes to identify system requirements for Provincial Ministry mandates• Co-ordinated business and technical teams to define, design and deliver optimal technical solutions• Carried out wide range of compensation-related data analysis, including cost analysis for compensation decisions• Managed project delivery performance for timely execution of project plans and delivery of metrics and reports• Compiled and analyzed mass data files to develop business cases and functional specifications• Analyzed workflow and gap analysis for mandated redesign and restructure of operational systems and processes• Identified project risks, assessed risk mitigation and designeddata integrity testing throughout project life cycle • Supported day-to-day management of the initiatives and liaised with key support areas and stakeholders to ensure critical support outcomes are achieved• Applied change management principles to develop engagement strategies and action plans to maximize likelihood of success• Interacted with HR and stakeholders at all levels to provide project status updates and enhance best practices• Managed project group; and provided subject matter expertise to internal and external technical teams Show less

Burnaby, Bc

• Provided coordination and project management within a strategic change context• Evaluated exempt and bargaining unit salary administration discrepancies and processed job evaluation appeals• Mapped full business processes and designed operational workflows• Documented current/future state functional requirements and lead ongoing SOP review for best practice• Developed reports and recommendations on compensation, organization design, and performance management• Developed… Show more • Provided coordination and project management within a strategic change context• Evaluated exempt and bargaining unit salary administration discrepancies and processed job evaluation appeals• Mapped full business processes and designed operational workflows• Documented current/future state functional requirements and lead ongoing SOP review for best practice• Developed reports and recommendations on compensation, organization design, and performance management• Developed business cases and functional specifications; and user test cases for system acceptance testing as a subject matter expert • Diagnosed and troubleshoot system deficiencies and created enhancements for audit validations• Collected and documented business requirements for project and process improvement/automation efforts Show less

Burnaby, Bc

• Oversaw approximately 18,000 transactions bi-weekly using PeopleSoft• Diagnosed business requirements for job design and evaluated performance management• Responded to multi-level queries regarding compensation policies, processes and the application of language across 5 different bargaining agreements plus exempt contracts • Collaborated with human resources to support annual salary review and to process retroactive payments• Managed 20+ union staff allocated workloads, and… Show more • Oversaw approximately 18,000 transactions bi-weekly using PeopleSoft• Diagnosed business requirements for job design and evaluated performance management• Responded to multi-level queries regarding compensation policies, processes and the application of language across 5 different bargaining agreements plus exempt contracts • Collaborated with human resources to support annual salary review and to process retroactive payments• Managed 20+ union staff allocated workloads, and advised management on department deficiencies• Provided subject matter expertise to identify and develop strategies on improving existing payroll processes• Responsible for development and implementation of procedural guideline improvements and the establishment of departmental goals, standards and instructions• Liaised with stakeholders to gather input, facilitated discussions, implemented changes and trained staff• Interviewed, hired, coordinated workloads and facilitated continuous learning to improve staff efficiency Show less

New Westminster, Bc

• Processed payroll for over 22,000 unionized and excluded employees using Meditech• Reviewed business requirements and assisted in the development of new audit validation tools and reports• Created SOP documentations and developed calculation templates• Managed employee information databases to record sick/severance payments, pension and long term disability• Organized and maintained year-end project files and databases• Provided training and supervision to new hires

• Built Access database to manage employee administration and created payroll audit controls• Implemented HR system enhancements in accordance to policy interpretation• Maintained and monitored project plans, project schedules, budgets and expenditures• Diagnosed day-to-day HR systems related issues and established HR, accounting and payroll audit controls • Evaluated job descriptions and compensation based on external surveys for bench-marking analysis • Mapped wage scales,… Show more • Built Access database to manage employee administration and created payroll audit controls• Implemented HR system enhancements in accordance to policy interpretation• Maintained and monitored project plans, project schedules, budgets and expenditures• Diagnosed day-to-day HR systems related issues and established HR, accounting and payroll audit controls • Evaluated job descriptions and compensation based on external surveys for bench-marking analysis • Mapped wage scales, bonuses, benefits and incentives for salaried staff • Calibrated performance plan and implemented approved wage adjustments • Researched emerging compensation and benefit trends and market data to improve compensation program• Interviewed applicants, verified references, prepared hiring documentation and provided new hire training Show less

• Received “level 3 – Strong” Performance Rating from 2007-2012 with effective customer service satisfaction• Analyzed customer transaction reports to extract information for account maintenance and audit purposes• Built client relationships to promote products and address any additional financial needs based on customers’ financial priorities• Examined cash shipments received and processed quarterly, semi-annual, and annual reconciliations• Processed daily transactions… Show more • Received “level 3 – Strong” Performance Rating from 2007-2012 with effective customer service satisfaction• Analyzed customer transaction reports to extract information for account maintenance and audit purposes• Built client relationships to promote products and address any additional financial needs based on customers’ financial priorities• Examined cash shipments received and processed quarterly, semi-annual, and annual reconciliations• Processed daily transactions, performed foreign currency exchanges, generated debit/credit memo slips, and arranged automatic payments • Assimilated data, opened bank accounts, and reviewed hoc reports and documents• Worked with manager to increase effectiveness in serving customers and meeting the branch’s financial targets• Operated as the cash custodian for the branch and trained newly hired Personal Bankers Show less

Bachelor Of Business Administration (Bba), Business Management, Graduation With Distinction

Payroll Management

Financial Management, Diploma Of Technology, Professional Accounting