Chesca Navarro Email & Phone Number

Las Vegas, Nv, Us

United States

United States

•Achieved OnBase System Administration Certification.•Achieved OnBase Workflow Administrator Professional Certification.•Tier 1 support for OnBase solution.•Developed OnBase solution for our internal customers.•Manage OnBase end-users support tickets submitted through Service Now and try to resolve them as quickly as possible.•Track project testing in JIRA and open tickets as applicable.•Work with our internal customers to identify and specify OnBase requirements and/or needs.•Collaborate with the IT team regarding OnBase processes/solutions.•Work with the vendor and business to handle troubleshoot issues.•Develop OnBase Admin and/or User instructions/documentation.•Collaborate with key stakeholders, end-users and other team members in optimizing OnBase system configuration, function and access.•Test the system, including any configurations or customizations prior to production implementation. •Work with end-users to assist with the design and testing of the system, reports and communicate changes to end-users and other team members as applicable.•Demonstrate OnBase solution to the end-user prior to testing and production implementation.

Las Vegas, Nevada, United States

•Prepared accounts and tax returns.•Processed payroll, accounts payable and accounts receivable via Quickbooks.•Prepared business activity reports, financial forecasts, and annual budgets.•Produced periodic financial reports; ensures that the reported results comply with GAAP or financial reporting standards.•Root - Cause Analysis

•Developed company website•Created drawings and models from written and verbal specifications obtained from the Architect.•Handled drafting assignments with minimal supervision.•Participated in project meetings and conference call as required.•Work closely with the Engineers to ensure coordination design effort is maintained.•Completed project responsibilities within scope, budget and schedule.•Assessed drawings for completeness and accuracy.•Maintained all revisions of project drawings.•Examined and checked engineering drawings for compliance with cited specifications.•Prepared construction documents for customer sign-off.•Prepared and submitted construction documents to the building department and address comments, if applicable.

Las Vegas, Nevada, United States

•Lead the team on each shift and ensure the company service standards are upheld. •Escorted customers to their tables. Present menus to customers and answer questions about dishes and make recommendations. •Removed dishes and glasses from tables or counters and take them to kitchen for cleaning. •Checked customers are enjoying their meals and take action to correct any problems. •Work closely with other team members to ensure excellent service is provided to all customers. •Take directions and guidance from managers. •Checked customers’ identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages. •Prepare checks that itemize and total meal costs using the Micros Point of Sales system.