● Streamline Monday Motorbikes' operations efficiency alongside the CEO, optimizing inventory levels and reducing procurement costs by 14%. Implemented new practices and systems, improving cash flow and reducing expenses.● Lead process improvements in sales and operations supporting across Sales and Marketing departments, implementing methodologies to reduce expenses by 20%. Implemented a program for production staff, boosting team flexibility and productivity during peak demand periods.● Build community, nurture prospective customers, and elevate customer satisfaction by establishing a customer-centric service approach. Developed and implemented a community program, resulting in positive reviews and a 10% customer acquisition.

Organization and lead for Community Development events and programs. Concentrated activities in the Austin/Waco/San Antonio region. Events include promotions and demo rides with the Round Rock Express Baseball organization and Electrify Expo.

● Provided project management for initiatives focused on reporting, data collection, and analysis. Collaborated with cross-functional teams to ensure alignment, on-time project delivery, clear communication with key stakeholders, and team-wide comprehension. ● Monitored and analyzed carrier information, promptly communicating pertinent information to ensure business operations. Facilitated cross-departmental communications to connect internal stakeholders and identify information or acknowledgment issues. Established and trained staff on pathways, tracked and reported Salesforce entries from Agents.● Served as the primary point of contact for partnerships and contractors, collaborating with product and engineering teams to define reporting requirements for commissions and lead tracking

● Verified insurance eligibility and conducted pre-registration tasks to accurately determine patients' insurance eligibility, ensuring seamless financial processes for healthcare services.● Advised and assisted patients in understanding their financial obligations, particularly concerning insurance coverage, both before and after admission, contributing to improved patient satisfaction and financial transparency.● Coordinated and collaborated with clinical staff, such as doctors, nurses, and administrators, to facilitate the smooth transfer and care of patients from external clinics to inpatient settings at partner hospitals, ensuring compliance with hospital and departmental policies

State of Colorado, MED employee licensee - Key Badge Manager ● Collaborated with key stakeholders to plan and oversee facility management and renovations to meet demand, including packaging, storage, and production and retail dispensary operations. ● Worked closely with production teams, contractors, and city officials to plan and design facilities compliant with zoning and licensing requirements. Ensured adherence to local, state, and federal regulations, including employee licensing, product sampling, chemical safety, and OSHA training. ● Optimized operations, increased performance, and enhanced quality standards through partnerships and relationships to elevate the company's market position and establish it as an industry leader

Supervised and managed 120 teammates. Of that team, 30 dedicated teammates per shift to report towith guest services issues.● Worked in the operations office as shift lead to enforce company and regulation compliance includinguniform appearance, policies and procedures. Working in operations, I communicate with captainsand receive a range of calls to provide gate information and flight schedules with air traffic control (ATC). Coordinating with the fuel company and the catering company with schedules formaintenance. I also prepare paperwork for the captain regarding flight times and gate informationsuch as number of guests, destinations or layovers and any special accommodations.● Check in guest for flights and tag luggage correctly for final destination. Meeting inbound andoutbound flights at the gate where guest services provide information for flights and coordinateloading and unloading of the planes.