Chesney Payne Email & Phone Number

Lexington, Ky, Us

Lexington, Ky, Us

Lexington, Kentucky Area

Responsible for the overall operations of the Client Services department such as being the beacon of our customer service focus, hiring top talent in the media industry, conducting weekly informative department meetings, holding Individual Focus Meetings with each direct report on a weekly basis, coaching/mentoring/goal setting at the individual and department level, providing departmental and company-wide training's on processes/procedures/technologies, testing and implementing new software and application technologies, performing research and documenting casework on issues/problems, participating in new partner development committees/task forces.

Viamedia Corporate Office

Responsible for day-to-day operations of the Traffic Services team such as leading the customer service initiative; holding Individual Focus Meetings with direct reports; managing team work assignments; interviewing and hiring new employees; assisted in the idea generation and development of new processes and procedures for the department; developed departmental training guides and new employee performance assessments; ensured successful completion of the daily traffic cycle.

Responsible for providing outstanding customer service; cable television order ingestion; applying traffic to orders; performing makegoods and revisions to orders; researching problems and issues; maintaining network programming for over 5,000 channels; managing break allocations for all interconnect partnerships; setup and maintenance for new partnerships, new zones, and new networks; ensured successful final schedule creation daily; nightly on-call for schedule.

Lexington, Ky

Graphic design, order management, vendor relations, sales reporting, cold calling leads.

Lexington Ky

Contacting clients for ad copy, graphic design, final production, editing, billing preparation, managing paper distribution/mail delivery, marketing, tracked and reported sales daily to publisher, worked with Sales Staff on contracts, collected monthly events for Events column of the paper.

Lexington Ky

Responsible for overseeing upwards of 20 customer services representatives, business to business sales, customer service, monitoring and reporting statistics, managing the buy back program, marketing, graphic design, developed training manual & program for call center, work with temporary placement companies to obtain seasonal employees.

Lazarus Lexington, Ky

Sales Associate in the Lingerie Department. Responsible for providing outstanding customer service, running POS System, interacting with vendors, merchandising according to company standards, daily/weekly signage management, provide customized fittings for customers, assist loss prevention in minimizing theft and loss, keeping an orderly and clean fitting room, assist the department manager with any additional duties as requested. Consistently exceeded sales as well as credit application goals set by manager.

T366 Lexington, Ky

Softlines associate duties such as stocking merchandise, maintaining fitting rooms, running POS System, learning marketing/product details, signage, product research & pulls, customer service. Promoted to Level II Supervisor over Jewelry & Accessories while still in high school. Responsible for overseeing as well as opening and/or closing the jewelry department daily, product research, interaction with Vendors, scheduling staff, merchandising,