Guest Services

Progressed to salesman of the month within 1 year as a Sales Consultant. Is instrumental in implemention of instuting and operational changes and improvements of the dealership. Maintained high positive Customer Service Index scores.

Progressed to salesman of the month within 7 months. Was instrumental in implementing and instituting operating procedures and achienced high CSI scores during my employment.

Installed fixtures and cabinets for new and existing stores. Was responsible for reading store blue prints and installing any and all fixtures, signage, graphics and etc. to complete store for mechandisers.

Managed training investment workshops. Responsible for all funds, data entry, and day-to-day operations. To include upon arrival at site connecting with banquets manager to confirm completion of proper setup of room. Specified times, quantites and pricing for services acquired for event. And secured necessary documentation, contracts, funds and complied for proper completion of packet tp submit for each event.

Owner and operator of contractor business. Performed general contracting duties including carpentry, plumbing and electrical work.

Managed branch staff conducting weekly safety discussions, inspectionsa dn accident investigations. Responsible for all funds, assets, reports, revenue protection, and day-to-day operations. Integrated current services into a successfullly launched new facility without inconveniences to customers or breach in protection. Identitifed solutions to show substantial savings and increase overall productivity as a member of the Budget Productivity Involvement Team. Was ana ctive member of National Association of Postmasters (NAPUS) holding various positions of educational and operational employee development at annual seminars and state conventions. As Career Chairman of Development, helped train those advancing into managment positions through coordinating speaker presentations, and workshops.

Organized and processed incoming mail for distribution to various routes. Customer service representative tending to busy counter. And was accountable for point of sale system and maintaining financial integrity.

Analyzed and organized mail volume in order to effectively manage time. Maintained current customer guidelines for delivery service/ Efficiently and safely operated mail service vehicle.

Active Paticipant in family owned franchise. Owner/manager of rental properties. PErformed general contracting duties at locations including carpentry, plumbing and electrical work. Marketed business through participation in multiple trade shows. Liaison between franchisees and corporate office.

Completed licensing requirements to sell insurance in Virginia. Award for second in sales throughout U.S. Educated clients regarding different policies based on benefits and needs.

Completed licensing requirements in order to sell residential real estate. Obtained clients for agency through cold calling and marketing. Negotiated contracts as liaison between interested parties.

Installed, maintained and repaired HV AC units. Performed preventative actions to ensure dependabilty of units. Communicated with customers in order to efficiently address problems and concerns.

Squad Leader. And advanced to Platoon Leader in naval training. Elected as representative to discuss opportunities with personnel.