PROFESSIONAL SUMMARYHave 15+ years of leadership in technology across different industries, I’ve led geo-distributed high-performing teams of up to 34 people driving innovation, collaboration and operational excellence. I specialize in aligning technology strategies with business goals to enhance service levels, optimize cost, and improve user experience. My focus on continuous improvement and strategic transformation has consistently delivered results that exceed expectations.CAREER HIGHLIGHTS• Managed Bell’s HRIS infrastructure and career website which includes SAP SuccessFactors and integrations worth $4M/yr. Developed automations that reduced handlings times and generated savings of $400k/yr• Oversaw company IT department with $3M P&L responsibility to ensure 24x7 productivity for all employees in Canada and United States. Modernized company infrastructure from on-premise to cloud services and desktop to laptops to generate $300k/yr of savings• Managed national operations team holding $2.5M P&L responsibility supporting $30M of cellular infrastructure, improving service levels and service availability for 7M Canadian users. Generated annual savings of $200k/yr from reduced call outs and overtime• Led an engineering team to deliver two $40M platform migrations in data charging with minimal interruption and $0 discrepancy for each of the 2M user accounts• Managed 7 Central Offices across Canada, housing Data Centers for high availability infrastructure