I’m honored to have accepted a contract working with the great people of OnPoint Group responsible for their largest project in company history implementing Salesforce Service Management.

Team Lead utilizing Confluence, Jira and Microsoft Project in and Agile methodology creating Project Requirements, Backlog Grooming, Pre-Planning, 3 Amigos, Sprints and Retrospectives with Solution Architects, Business Analysts, Application and Infrastructure Developers and Quality Assurance Testing Resources in extra-large retail focused harmonization of warranty and extended services projects that retire outsourced systems and integrates into internal systems and Cloud Amazon and Azure InfrastructuresProjects- Application re-design and SQL Database Data migration project from a legacy on premise warranty system into enterprise application located in Amazon Web Services. - Re-designed the application using a cloud first approach. Utilizing SQS (Simple Queue Service), AWS Lambda and ECS Fargate. This included adopting docker containers to ensure consistency across the user base. Utilized AWS CDK (cloud development kit) to build the environment using IaC (infrastructure as code) - Process contracts | Integrate with other cloud applications | Load Historical Data - Extraction into Dev DB | Data Conversion | Error Logging and Documenting | Error Correction & Re-Load | Business Validation | Migration to TEST DB | Post Validation | Move to Production DB | Post Validation in Production- API Multi-Region Project - Created a multi-region active-active architecture (both servers are serving clients) in Azure using Azure Front Door to direct traffic to the app service nearest to the client. On the database side we used Fail Over Groups to seamlessly fail over if there is an issue. This all ensured continual non interrupted operations without down time even if an entire Azure region had an outage- Additional on premise to Azure Refactoring projects (Rewriting of one or more components of the application) - Vendor Portal | API Multi-Tenant | Label Maker

Responsible for leading Solution Architects, Business Analysts, Application and Infrastructure Developers in extra-large, merger, acquisitions, on-prem and cloud-based infrastructure and application development enterprise projects for IT Delivery Heads, Claims, Workers Compensation and Business Executive Sponsors. Liaison for the Enterprise Project Management Office (EPMO)• Application Development o Lead Medical Case Management SaaS Implementation and Integration with internal global Infrastructure and multiple external vendors to lower overall claim costs. • Outsourced Workers Compensation Vendor decommission into SaaS Medical Case Management. • Requirement Gathering | Design | Vendor Procurement & Demonstrations | Decision Making | Contract Procurement | SaaS Design and Refinement | UAT | Deployment. o Implementation of LeanIX Enterprise Architecture Management • Identifying all company used applications | Application Ownership | Application cross references | IT Project Portfolio engagement | UAT | Deployment. o EPMO Champion Team Lead, assisted in the design, process writing and implementation for the organization. • Change Control • SDLC (Software Development Life Cycle)

Managed Service Provider (MSP) Director within a $1.2 million company responsible for staff management, strategy and execution of IT infrastructure projects and on-going support with a goal of simplifying IT and lowering costs for customer base while increasing profit margins for organization.Achievements • Infrastructure Projects o Successfully migrated a Microsoft Azure Data Center into new Amazon Web Services Data Center utilizing the VMWare / Cisco platform. o Designed and implemented a project management framework that followed PMI guidelines. o Lowered Datacenter annual costs with savings of over $132,000. o Eliminated annual Licensing cost with savings over $204,000.

Adaptable Project Manager responsible for designing and implementing a project framework for custom programming projects with a goal of alignment between Sales, Development and Customer to ensure projects are completed in scope, on time and on budget using Agile and Waterfall methodologies

Maintained day-to-day operations and performance of virtualized network that enabled business to function. Decision maker for hardware and software used in network. Oversaw routine maintenance of systems to ensure maximum efficiency and IT processes to identify potential glitches in programming that could cause system failure.Achievements• Application Development Projects o Microsoft Dynamics Navision ERP Implementation • Infrastructure Projects o Global Remote Solution using Citrix Access Gateway, allowing for secure connection over internet. o On Prem hardware to local Datacenter utilizing VMWare ESX 5.5, Microsoft Server 2012 r2, Exchange Server 2013 and Microsoft Office 2013, enabling business to utilize new features becoming more competitive, efficient, and faster. • Negotiated vendor contracts, saving over $26K per year with Verizon Wireless, and 10% on other annual contracts, adding cost savings to bottom line. • Planned with Executive Management on cost cutting and revenue generating opportunities with emerging technologies, resulting in implementation of 3D printer, enabling products to get to market faster and for less cost. • Implemented IT policy manual, IT processes, and procedures for ISO 9001:2008, FDA 21 CFR Part 11, and 820 regulations, ensuring performance improvement, lower support costs, measurement of consistency, and better, faster collection of data to maintain HIPAA Compliancy.

Contracted to work with industrial and commercial clients who are seeking help and advice about IT problems and typical project management.

Provided a single point of contact for end users to receive support and maintenance within the organization’s desktop computing environment. This includes installing, troubleshooting, repairing, maintaining and upgrading all PC hardware and equipment to ensure optimal workstation performance.