Epic One is an innovative ecommerce technology startup that specializes in creating personalized shopping experiences for customers and helping merchants grow their businesses. We use cutting-edge technology, including AI, to optimize the cost and personalize the shopping experience. Our goal is to make shopping enjoyable, hassle-free, and tailored to each individual customer. We're committed to constantly improving our technology to stay ahead of the curve.Our MissionAt Epic One, our mission is to revolutionize the shopping experience through the power of AI. We strive to create personalized, seamless journeys for shoppers and to drive growth for merchants by maximizing customer satisfaction and increasing average order value. By harnessing the latest AI technology, we aim to create a shopping world where every experience is unique, effortless, and enjoyable.

Provide ecommerce and technical consultation to the team

As Software Engineer for the technology team, my responsibilities include:• Revamped the existing API endpoint of the ad retarget system from Python/Django to Golang; as a result, the response time reduced by 50% and hosting cost decreased by 90% • Develop Chef cookbooks for speeding up the launch and deployment of EC2 instances and related services of API endpoint by several clicks• Maintain and optimize the self-maintained Salesforce CRM

- Join the new Shopify agency team to create multilingual, stylish and self-manageable Shopify stores for the international and local emerging brands, including Nixplay, Moyou Hong Kong, and Taikonaut.- Handles technical questions from clients before and after the ecommerce projects, communicate with clients with the project schedule and plans the team resources to ensure timely projects delivery.- Established the new company website for driving high-quality leads and establishing strong content marketing.

- Successfully launched 60+ social media marketing campaigns every year, mainly on Facebook, Linkedin and Google, to drive measurable business growth for our clients. - Organized and optimized the advertising campaigns efficiently with Wave Commerce's self-developed proprietary tracking system, while most of the other agencies use the inflexible solution like Google Analytics. Our data analysis can discover unique insight, resulting in at least 100% of a boost in the Return on Investment (ROI) of campaigns.- Leveraged on the latest Facebook Messenger Platform to re-engineer the experience of registered buyers during and after they sign up for exhibitions. Designed and implemented the conversation flow, user experience, database structure and server request handling. The registrants can receive signup and event reminders in English or Chinese. The bot was proven to boost the show-up rate by 10-20%.- Developed highly-customized mobile-friendly landing pages and client dashboard. The landing pages were designed for reducing the friction such that it can lead to high conversion rate. The client dashboard allows the clients to download daily performance reports and lead information of digital marketing campaigns as needed. It also provides shorten link services to track the external marketing channel performance.The digital advertising clients included Fortune 500 companies and well-known local companies:* GAP Hong Kong & Taiwan - driving purchases on their online store;* Hong Kong Trade Development Council (HKTDC) - driving buyers to sign up exhibitions/trade fairs;* HKUST MBA programs, Kellogg-HKUST Executive MBA Program - driving potential students to the seminars and information sessions;* Time Magazines - driving long-term subscriptions in Asia region.

- Assist the project leader to lead and coordinate all the activities of a million-dollar risk analysis project, and manage the performance of ARUP, the global leading civil consultant- Analyze the user requirements in 3 IT projects and establish an effective communication between both users and programmers as a middleman - Organized 2 focus group to review critical business processes for 2 IT system revamps by using a interactive and holistic approach

- Established a portfolio company database in MS Access for unsymmetrical data of 1000+companies from the data room - Worked closely with the Private Equity Investment team to provide assistance on ad-hoc tasks