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Tustin, California, Us

Orange, California, Us

Mortgage Loan Originator (9 months) Customer Service Representative (6 months) – Practiced key sales techniques such as overcoming potential borrowers’ objections and asking key questions to identify needs, problems, and solutions.Dialed out to hundreds of contacts and leads a day to generate new and reoccurring business.Set the record for most loans in a single month over a 9-month period, resulting in generating 25% of the month’s revenue. Consistently maintained being a top producer within the company.Became proficient in several sales and mortgage programs such as Five9, Encompass, and Velocify.

Irvine, Ca, Us

Project Coordinator/Client Services Manager - Oversaw the progress and completion of electrical service work orders and projects from large chain retail stores across the nation. Responsibilities included dispatching work orders to subcontractors, scheduling service, ordering material, quoting projects, and communicating directly with top customer executives.Completed service and projects for companies such as The Children's Place, Tiffany & Co., The Cheesecake Factory, Family Dollar, Sketchers, and AMC Theaters.Managed various types of projects, such as LED retrofits, lamp refresh, new installs (exterior/interior), EMS bypasses, and energy saving installations.Answered and followed up on a high volume of phone calls and emails to effectively communicate with all involved parties.Actively maintained extensive parts lists and important store information for each location of customer stores using project management software and various programs. Monitored reports provided by corporate, the store, and our field technicians to make sure all safety requirements and codes were met for each location. Oversaw the replacement and maintenance of all emergency fixtures and lights in order to bring the stores up to code.

Hurst, Texas, Us

Project Coordinator for large sign projects for six months. Worked with accounts such as Target and GE. Gained experience in customer service and management.Promoted to Account Executive for Federal Heath’s digital signage brand, Ingage Solutions. Gained experience with sales calls, face to face presentations, and business to business sales. Finished as top salesman for the year (2014).

Bachelor'S Degree Of Psychology, Cognitive Psychology

Diploma