Chet Hernandez

Chet Hernandez Email and Phone Number

Owner at Boss Automotive L.L.C @
Chet Hernandez's Location
Downingtown, Pennsylvania, United States, United States
Chet Hernandez's Contact Details

Chet Hernandez work email

Chet Hernandez personal email

n/a

Chet Hernandez phone numbers

About Chet Hernandez

Chet Hernandez is a Owner at Boss Automotive L.L.C at Boss automotive. He possess expertise in customer retention, automotive, warranty, automobile, customer satisfaction and 28 more skills. Colleagues describe him as "Chet is a powerful leader and a dedicated customer advocate" and "Known and worked with Chet for almost 20 years. Great customer service, extremely fair and very knowledgeable. "

Chet Hernandez's Current Company Details
Boss automotive

Boss Automotive

Owner at Boss Automotive L.L.C
Chet Hernandez Work Experience Details
  • Boss Automotive
    Owner
    Boss Automotive Sep 2014 - Present
    707 E. Nields St West Chester, Pa 19382
    I am living proof that dreams come true! I have been in the car business for 29 years and for the last 20 I have been thinking “why not me?” As of this Friday I will be the new owner of Boss Automotive in West Chester. Everyone please spread the word, I will appreciate all the support that you give. Boss automotive has been in business for 18 years with an impeccable reputation and I look forward to maintaining that image. We service all makes and models including heavy trucks. No job is too big or too small.
  • Kelly Chevrolet
    Service Manager
    Kelly Chevrolet Feb 2013 - Jan 2014
    Phoenixville, Pa
  • Sloane Toyota Of Devon
    Assistant Service Manager
    Sloane Toyota Of Devon Sep 2012 - Feb 2013
  • Exton Nissan
    Service Manager
    Exton Nissan Aug 2011 - Jul 2012
  • Exton Nissan
    Service Manager
    Exton Nissan Aug 2011 - Jul 2012
    Manage a shop of 12 techs, 2 service advisors, 1 express lube advisor, 6 express lube technicians, 3 cashiers and 1 maintenance person. Responsible for all advertising, scheduling of all employees’s, monthly and yearly forecasting, coordinating maintenance and repairs of our complex, managed a service loaner fleet of 6 cars and turned it into a profit center, implemented an express service, ordered all equipment, coordinate installation. Increased csi from last in the district to 2nd in the district. Increased service retention from 42% in July 2011 to 55% in April 2012
  • Fred Beans Nissan Of Limerick
    Service Director
    Fred Beans Nissan Of Limerick Sep 2006 - Aug 2011
    Manage a shop of 10 techs, 2 service advisors, 1 express lube advisor, 6 express lube technicians, 3 cashiers and 1 maintenance person. Responsible for all advertising, scheduling of all employees’s, monthly and yearly forecasting, coordinating maintenance and repairs of our complex, managed a service loaner fleet of 6 cars and turned it into a profit center, implemented an express service, ordered all equipment, coordinate installation. Kept the store in first or second place in csi for 30 months straight. Implemented a used car process to put used cars through the shop within 3 days.
  • Fred Beans Nissan
    Service Director
    Fred Beans Nissan Sep 2006 - Jul 2011
  • All-Star Nissan Of Devon
    Service Manager
    All-Star Nissan Of Devon Aug 2000 - Sep 2006
    Managed a shop of 10 techs and 2 service advisors. Responsible for advertising plan And implementation, scheduling for parts and service departments, warranty Administration, assisted in new and used car sales, implemented a variety of Organizational Systems including route sheet, CSI action plan, technician Training, random quality Assurance checks.
  • All Star Nissan Of Devon
    Service Manager
    All Star Nissan Of Devon Aug 2000 - Aug 2006
  • Pep Boys
    Store Manager
    Pep Boys Jan 2000 - Aug 2000
    Managed a staff of 30 retail and 8 service center employees. Conducted Weekly Department manger meetings. Responsible for all retail and service bay production, including scheduling, payroll, budget, store set up and recruitment.
  • Pep Boys
    Service Manager
    Pep Boys Sep 1998 - Jan 2000
    Managed up to 22 people in 3 different locations including scheduling, looking up parts, recruitment, State Inspection and Emissions Record maintenance, equipment maintenance
  • D’Ambrosio Dodge Of Elverson
    Service Manager
    D’Ambrosio Dodge Of Elverson Mar 1998 - Sep 1998
    Managed a staff of 20 employees, responsible for all production, recruitment, warranty administration, while maintaining high CSI.
  • Avellino’S Tire And Auto
    Store Manager
    Avellino’S Tire And Auto Jan 1997 - Mar 1998
    Managed up to 15 employees, responsible for all production, tire and parts inventory, scheduling, overall store operations.
  • Devon Nissan
    Assistant Service Manager
    Devon Nissan Nov 1994 - Jan 1997
    Reviewed policies & procedures with co-workers at monthly meetings, in addition to customary duties of an assistant service manger. Placed in Nissan Annual Service Advisor Competition.
  • Concordville Nissan
    Assistant Service Manager
    Concordville Nissan Jun 1991 - Nov 1994
  • Avellino’S Tire & Auto Service
    Service Advisor
    Avellino’S Tire & Auto Service Jan 1989 - Jun 1991

Chet Hernandez Skills

Customer Retention Automotive Warranty Automobile Customer Satisfaction Customer Service Team Building Parts Profit Automotive Aftermarket Management Vehicles Reynolds Sales Process Automotive Repair Brake Dealers Tires Dealer Management Operations Management Leadership Sales Operations Service Management Forecasting Recruiting Retail Customer Relationship Management Service Improvement Hiring Ase Certified Fixed Operations Customer Relations Warranty Administration

Chet Hernandez Education Details

  • Disney Institute
    Disney Institute
  • Coatesville High
    Coatesville High

Frequently Asked Questions about Chet Hernandez

What company does Chet Hernandez work for?

Chet Hernandez works for Boss Automotive

What is Chet Hernandez's role at the current company?

Chet Hernandez's current role is Owner at Boss Automotive L.L.C.

What is Chet Hernandez's email address?

Chet Hernandez's email address is jc****@****zon.net

What is Chet Hernandez's direct phone number?

Chet Hernandez's direct phone number is +148488*****

What schools did Chet Hernandez attend?

Chet Hernandez attended Disney Institute, Coatesville High.

What skills is Chet Hernandez known for?

Chet Hernandez has skills like Customer Retention, Automotive, Warranty, Automobile, Customer Satisfaction, Customer Service, Team Building, Parts, Profit, Automotive Aftermarket, Management, Vehicles.

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