Chetan Gowda
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Chetan Gowda Email & Phone Number

Director Customer Support | B2B & B2C Customer Experience | Renewable Energy at Enphase Energy
Location: Bengaluru, Karnataka, India 6 work roles 2 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Enphase Energy
Role
Director Customer Support | B2B & B2C Customer Experience | Renewable Energy
Location
Bengaluru, Karnataka, India
Company size
711 employees

Who is Chetan Gowda? Overview

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Chetan Gowda is listed as Director Customer Support | B2B & B2C Customer Experience | Renewable Energy at Enphase Energy, a with 711 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Chetan Gowda.

Chetan Gowda previously worked as Director Customer Support at Enphase Energy and Sr Manager - Customer Support at Enphase India. Chetan Gowda holds Be from Bharati Vidyapeeth.

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Enphase Energy

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Profile bio

About Chetan Gowda

Results-oriented multi-faceted ITES Operation professional with proven ability to innovate and implement procedures & processes that result in Operational Excellence and improved Business Satisfaction; strategic thinker with strong analytical skills and an ability to envision long-term business growth opportunities and develop strategies for improvement. Comprehensive work experience and effective in developing high-performing teams to achieve business goals.o 24 plus years of experience in ITES Operationso Exposure to Customer Service and Technical Support with end-to-end ‘Operations Management’ and ‘Vendor Management' experienceCore competencies: Support Center Operations Management • Stakeholder Management • Customer Centric Approach • People & Process Management • Analytical Skills • Resource Planning & Management • Budget Planning & OPEX Control • Migration/Onshore Assignment • Project Planning & Implementation • Contract & Change Management

Current workplace

Chetan Gowda's current company

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Enphase Energy
Enphase Energy
Director Customer Support | B2B & B2C Customer Experience | Renewable Energy
fremont, california, united states
Website
enphase.com
Employees
711
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Company profile
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6 roles

Chetan Gowda work experience

A career timeline built from the work history available for this profile.

Director Customer Support

Current
Enphase Energy

Bengaluru Area, India

• Head of WW Customer Support (India operations), India Inside Sales (Business Development) team, Community Forum, Support Content, and Data analytics teams• Responsible for strategic planning, relationship management, resource management & development of support center. Spearheaded growth from a 10-member email support team to a 250+ member powerhouse, spanning multiple countries and channels (Phone, Chat, Email, and Public Forums).• Drive best-in-class customer care experience. Led efforts to deliver top-tier customer care, prioritizing excellence and relentlessly focusing on Net Promoter Score (NPS). Achieved steady progress, elevating NPS from 9 in Q1’19 to 77 by Q2’24.• Drive revenue growth for the India business by leveraging the Inside Sales team to achieve predefined milestones. Achieved highest revenue/qtr for 2023

Jul 2022 - Present

Sr Manager - Customer Support

Enphase India

Bengaluru Area, India

Jan 2019 - Nov 2022

Service Delivery Manager

Mcafee

Bangalore

Mar 2010 - Jan 2019

Manager Service Delivery

Capital One

Bengaluru, Karnataka, India

Jan 2006 - Sep 2006
Team & coworkers

Colleagues at Enphase Energy

Other employees you can reach at enphase.com. View company contacts for 711 employees →

DK Djair Kuyt Djair Kuyt Colleague at Enphase EnergyAmsterdam, North Holland, Netherlands View → SN Supawadee Nutsataporn Supawadee Nutsataporn Colleague at Enphase EnergySouthampton, England, United Kingdom View → HW Henry Williams Henry Williams Colleague at Enphase EnergyBengaluru, Karnataka, India View → BT Bassirou T. Bassirou T. Colleague at Enphase EnergySmyrna, Georgia, United States View → CM Christian Morello Christian Morello Colleague at Enphase EnergyMelbourne, Victoria, Australia View → FW Frank Westerling Frank Westerling Colleague at Enphase EnergyMarcus Hook, Pennsylvania, United States View → AJ Apoorv Jain Apoorv Jain Colleague at Enphase EnergyBengaluru, Karnataka, India View → SO Stacey Olsen Stacey Olsen Colleague at Enphase EnergyAuburn, California, United States View → KR Keerthi Ramavath Keerthi Ramavath Colleague at Enphase EnergyHyderabad, Telangana, India View → RR Rick Rangel Rick Rangel Colleague at Enphase EnergyMeridian, Idaho, United States View →
2 education records

Chetan Gowda education

Puc/10Th

Jj Academy
FAQ

Frequently asked questions about Chetan Gowda

Quick answers generated from the profile data available on this page.

What company does Chetan Gowda work for?

Chetan Gowda works for Enphase Energy.

What is Chetan Gowda's role at Enphase Energy?

Chetan Gowda is listed as Director Customer Support | B2B & B2C Customer Experience | Renewable Energy at Enphase Energy.

Where is Chetan Gowda based?

Chetan Gowda is based in Bengaluru, Karnataka, India while working with Enphase Energy.

What companies has Chetan Gowda worked for?

Chetan Gowda has worked for Enphase Energy, Enphase India, Mcafee, Aditya Birla Minacs (Transworks Information Services), and Capital One.

Who are Chetan Gowda's colleagues at Enphase Energy?

Chetan Gowda's colleagues at Enphase Energy include Djair Kuyt, Supawadee Nutsataporn, Henry Williams, Bassirou T., and Christian Morello.

How can I contact Chetan Gowda?

You can use AeroLeads to view verified contact signals for Chetan Gowda at Enphase Energy, including work email, phone, and LinkedIn data when available.

What schools did Chetan Gowda attend?

Chetan Gowda holds Be from Bharati Vidyapeeth.

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