Director Of It
Contributed greatly to Pure Storage’s process optimization and Digital Transformation through strong leadership, resourcefulness, business acumen, technical expertise, and ability to adopt best practices.Strategy and Growth:• Drove IT application and technology strategy, playing a key role in supporting Pure’s annual revenue growth from $1.4B to $2.8B over the last 4 years. Held full accountability for the Salesforce Platform including Delivery and Support.• Transformed “Lead to Cash” enablement for Pure’s StaaS offering, addressing a critical need in the fastest-growing product segment. Enabled 360° Subscription Management by integrating billing and contract lifecycle management.Leadership and Talent Management:• Secured executive buy-in for a transformative shift, transitioning delivery teams to a “Services” model.• Expanded the IT Services team from 4 to 35 employees globally, showcasing strong leadership and talent management skills.Integrations:• Delivered real-time integration from Salesforce for core objects. Based on real-time event architecture, keeping API limits within control. Allows access for multiple consumers to real time data.• Accelerated commerce adoption by enabling EDI for PO submission and Order creation – integrating Salesforce and Netsuite platforms via Boomi platform.Process Improvement and Revenue Optimization:• Championed & delivered a 30% reduction in revenue leakage through improved renewal processes, leveraging Salesforce CPQ & integrating sales/post-sales functions.• Implemented agile methodologies in software development, achieving a 40% faster delivery while maintaining predictable & consistent output.
