• Led the analysis, design, and implementation of information systems processes (IS processes), ensuring current operational efficiency and contributing to future advancements in alignment with industry best practices.• Spearheaded digital transformation initiatives, crafting a roadmap, and implementing industry best practices with cross-functional teams to position for future advancements in information system.• Conducted stakeholder meetings for requirements gathering and facilitated… Show more • Led the analysis, design, and implementation of information systems processes (IS processes), ensuring current operational efficiency and contributing to future advancements in alignment with industry best practices.• Spearheaded digital transformation initiatives, crafting a roadmap, and implementing industry best practices with cross-functional teams to position for future advancements in information system.• Conducted stakeholder meetings for requirements gathering and facilitated collaborative sessions, leading gap analysis to identify current and future needs.• Led requirement elicitation workshops and documented application requirements for SAP enhancements and Customer Experience projects.• Developed and presented persuasive business cases for system enhancements at Delphi Technology, integrating cost-benefit analyses, stakeholder input, and strategic alignment to drive successful implementations.• Acted as a liaison between IT and end-users to troubleshoot and resolve system problems promptly, ensuring seamless operations.• Gathered business requirements by conducting JAD sessions with stakeholders.• Worked with Product Owner, Scrum Master and Client Point of contact to convert Business requirements into Epics, User Stories and PRodcut Backlogs. • Facilitated end-user training sessions, ensuring seamless system adoption and user proficiency.• Created process flow, business rules and translate business requirements into technical solutions using UML diagrams such as Use Case, Activity and Sequence diagrams. • Ensured stakeholders adopt effective processes to improve workflows and quantify business impacts for management reporting.• Demonstrated proficiency in UML diagrams (Use Case, Activity, and Sequence diagrams) to visually represent complex system interactions and requirements for better understanding and clarity.• Developed and maintained project artifacts, including the Business Requirements Document (BRD). Show less

• Defined future enhancement states at Reliance Jio through insightful gap analysis.• Implemented effective project prioritization for streamlined project management.• Contributed to the entire project lifecycle by actively engaging with the project team.• Demonstrated expertise in SAP MM module, particularly in Inventory Management and Procurement, ensuring optimal system functionality.• Implemented effective problem-solving strategies in pipeline operations, resolving complex… Show more • Defined future enhancement states at Reliance Jio through insightful gap analysis.• Implemented effective project prioritization for streamlined project management.• Contributed to the entire project lifecycle by actively engaging with the project team.• Demonstrated expertise in SAP MM module, particularly in Inventory Management and Procurement, ensuring optimal system functionality.• Implemented effective problem-solving strategies in pipeline operations, resolving complex technical issues and ensuring seamless project progress while adhering to industry standards and compliance requirements.• Provided regular verbal and written updates to management, ensuring effective communication.• Leveraged skills in requirement analysis to help discern project requirements and assign tasks to team members.• Played a key role in transforming business requirements into actionable Epics and User Stories, ensuring alignment with Agile development methodologies.• Monitored the project budget and promoted resource efficiency.• Delivered concise and effective roadmap and implementation recommendations aligning business objectives with technical strategies for successful project execution.• Handled administrative responsibilities and documentation such as coordinating travel arrangements and managing project-related logistics. • Conducted thorough configuration and testing processes, ensuring the seamless implementation of system enhancements and adherence to project specifications. Show less

• Using various strategies and tools to provide effective solutions to customers' concerns.• Communicated with clients, engineers, and other technicians to deliver services effectively.• Ensured seamless pipeline project delivery within established timelines and budgetary constraints.• Responsible for Analyzing of Client Bill, Sub Contractor Bill with Consumption of Material & Site Overheads.• Conducted quality assurance and safety checks on all equipment.• Collaborated with… Show more • Using various strategies and tools to provide effective solutions to customers' concerns.• Communicated with clients, engineers, and other technicians to deliver services effectively.• Ensured seamless pipeline project delivery within established timelines and budgetary constraints.• Responsible for Analyzing of Client Bill, Sub Contractor Bill with Consumption of Material & Site Overheads.• Conducted quality assurance and safety checks on all equipment.• Collaborated with project teams and procurement to identify cost-effective sourcing options for materials and equipment, leading to substantial savings.• Monitored inventory and reordered materials when needed.• Contributed to a positive team environment by actively participating in team discussions and offering creative solutions.• Wrote reports and presented findings to Managers and Supervisors regularly.• Demonstrated problem-solving skills by identifying and resolving issues that arose during project execution. Show less