Chetan P. Email & Phone Number

Pune, Mh, In

Pune, Maharashtra, India

Pune, Maharashtra, India

•Responsible for Client facing, understanding and gathering daily requirements from the client in Spanish for managing complete HR activities from Pre-Onboarding to Exit formalities.•Payroll Administration: Responsible for monthly payroll activities in Spanish inclusive of Time & Attendance, Commissions, Country Specific Earnings & Deductions, Retroactive Pay, Salary Adjustments and Hiring & Separation processing for the employees from LATAM & CAM countries.•Data management: Managing the employee personal/organization data in Spanish with Time & Attendance, Leave management and Payroll with help of In-house HRIS system & SAP Successfactors.•Onboarding: Managing the complete On-Boarding process in Spanish within the defined SLA and ensuring all pre-employment processes and forms are completed along with the managing insurance policies for employee along with the Induction and Training.•Separation Management: Responsible for handling the separation process in Spanish within the defined SLA inclusive of letter generation, exit interviews and full and final settlement.•Document Management: Creating and maintaining all the required process documents and HR policies in Spanish to smoothening the processes.•Reporting: Generating various monthly/weekly reports in Spanish from system along with the dashboard & running data analysis and trend identification to uncover gaps and issues, providing actionable recommendations to drive quality improvements.•Fluent in spoken and written Spanish, with a strong command of formal and informal language styles and experienced in working with LATAM & European Clients as well.•Provide exceptional customer support to Spanish speaking clients via teams calls, ensuring their inquiries and concerns are addressed promptly and effectively to get them onboard.•Handling escalations received from internal customer and provide a concrete solution for the queries with Root Cause Analysis (5-Why method).

Mexico

• Working as a contract translator for an international Ed-Tech company from Mexico. • Translating courses from English and Spanish to Hindi. • Worked on Hindi, English and Spanish with strong writing and grammar skills in all languages.• Deep understanding of cultural nuances for contextually precise translations.• Experience in handling multiple projects, meet deadlines, and collaborate with cross-functional teams.• Proficiency in translation software and tools like Trados.• Excellent attention to detail and an unwavering commitment to linguistic excellence.• Strong communication skills in Spanish to foster collaboration in a diverse team of Spanish Speaking people.• Dedication to delivering top-notch projects on time, every time.Skills: SDL Trados · Trados · Hindi Translation · Spanish Translation · English Translation · Technical Translation · Microsoft Excel · Microsoft Word · Excel · Spanish · Project Management · Project Coordination · Communication · Team Leadership · Leadership Development · Management · Team Building · Leadership · Cross-functional Team Leadership · Team Management · Teamwork · English · Report Writing · Interviewing · Leading Meetings · Multilingual · Microsoft Office · Translation · HindiSkills

Noida, Uttar Pradesh, India

•Responsible for Client facing, understanding and gathering daily requirements from the client in Spanish and translating it to the team in English.•Responsible for full-cycle recruiting: interview, offer, negotiation, and closed candidates for assigned requisitions.•Sourcing from Job/Web Portals- ATS (Job Diva, Monster, Dice, SAP SF, Indeed, LinkedIn), Making job postings on the Job Portal.•Responsible for handling Onboarding, Payroll and Separation tasks within the defined SLA.•Well-versed in US Terms like W2, C2C, US Visas, etc. •Responsible to work on Contract, Fulltime Permanent & C2H (Contract to Hire) requirements.•Responsible for the Strategy Development process which includes understanding client requirements & mapping the relevant targets.•Able to work with a team or individually.•Maintaining close contact with Spanish Clients/Vendors/ recruiters/offshore team.•Only team member to handle Spanish speaking candidates/Clients.•Weekly meetings, discuss requirements to be worked as per the priorities, reset the focus as per the requirement need. •Managed day-to-day business activities such as Project Management and Publish progress reports to management every week using ERP. •Updated about technologies of the Client requirements and knowledge of current IT trends.•Responsible to handle Spanish speaking, reading, writing & translating tasks.•Experience with in-house and client’s CRM software and support ticketing systems like ServiceNow.•Working with the team, which is point of contact for all employees, providing guidance & advice to HR related queries & policies and maintaining 100% compliance.•Always delivering high-quality service to client with 100% accuracy.•Handling escalations received from internal customer and provide a concrete solution for the queries with Root Cause Analysis (5-Why method).

Lima, Peru

· Worked for an Indian International Spanish E- Commerce brand to build up a business by identifying new business prospects and managing different catagories of products and their sales & marketing through Social media in North and South America (LATAM) and European countries.· Analyzed Spanish language web content and worked to improve marketing and sales.· Examine and analyze text, web pages, images, and other kinds of information in the American and Spanish ad market.· Analyzed, evaluated and tracked visual quality and content accuracy of advertisements on Facebook and Instagram.· Conducted quality control ratings for ads aimed at the Spanish market to ensure accurate ad placement in Google's search engine, Facebook and Instagram, localization accuracy and determine their effectiveness. · Developed web research skills.· Gained invaluable insights about SEO.· Conducting meeting with clients virtually & demonstrating and pitching different products and converting into sales.· Negotiating price and quantity of the products.· Reviewing sales performance· Working towards monthly or annual targets.Skills : · Communication · Strong understanding of English · Web/Tech-savvy · Search engine Expert · Web Research · Ads Posting · SEO · ADS Quality · Web Advertisements · Content · Accuracy · Market Research · Sales · Analytical skills · Strategic planning

Spanish B2 Level, Spanish Language And Literature, B2

Activities and Societies: Spanish language, Reading, Writing, Speaking & Listening

Master'S Degree, Toxicology, First

Bachelor'S Degree, Biology, First