Chetan Sharma Email and Phone Number

 Deliver professional daily IT service to staff and maintain computers and servers Daily Monitoring the Diallers and Servers Troubleshooting & Maintenance of Printer Installation & Troubleshooting in Win 7 Creating/deleting user accounts in Active Directory and maintain their the Hostname and IP Adding and maintaining client systems in Domain Maintaining systems by implementing Anti Virus (Symantec End Point Protection) and Windows patches Providing remote support to users and resolving their issues through Remote(VNC Software) Outlook configuration and troubleshooting, Create PST, Create Rules & Alerts Coordinate with Vendors for hardware availability Maintaining a record of daily hardware accessories transaction with the users and vendors documents related to assets, purchase, machine warranty Quickly arrange repair for hardware in occasion of hardware failure Logging the tickets for hosted applications working with Hosted AVAYA Software's Outlook configuration and troubleshooting, Create PST, Create Rules & Alerts

 working SCCM Enterprises Windows 7 Maintaining systems by implementing Anti Virus (Symantec End Point Protection) and Windows patches through WSUS Handling internal and external system audit related to software licenses, unwanted software and data. Maintaining a record for the same Attending need base user calls maintaining SLA Creating/deleting user accounts in Active Directory Adding and maintaining client systems in Domain Providing voice support to users and resolving their issues through Remote Maintaining a record of daily hardware accessories transaction with the users and vendors Maintaining documents related to assets, purchase, machine warranty and call log with vendors for 1100 machines that include different brands such as IBM and Dell Organizing and maintaining systems single handedly for different training programs within the organization Manage Backup and restore of user's data files Outlook configuration and troubleshooting, Create PST, Create Rules & Alerts Testing and Updating all desktops, laptops & network devices with necessary service packs and Hot fixes Troubleshooting Installation, Configuration & Maintenance of Local & Network Printer Installation & Troubleshooting in Win 7 Install VPN and configured client with Network team Working and troubleshoot of Cisco(VoIP) IP Phones with Network Team

In Extramarks-:I was there as a IT Executive for maintain the Systems For Linux Servers(UBUNTU)Installation & manage the Company Linux based software Quickly arrange repair of hardware in occasion of hardware failuresetup and maintain of LAN(Intranet)