Managing the operational activities of the Holiday Bahrain consisting of 146 keys ( rooms options like Deluc Studio, One Bed room Suite and Two bed room Suite), 4 F & B outlets( Arabic, Club Lounge, All Day Dining and Sit down Cafe ), gym with around 160 employees

Was in Charge of Pre opening team to set up 8 F nB Outlets

Joined as F & B Manager and promoted to General Manager Speke Hotel 1996 Ltd is part of Speke group of Hotels and is the largest chain of Hotels in hospitality Industry in East Africa.Manage all activities of the Hotel property of 50 rooms, Three Specialty Restaurant( Italian, Continental, Indian), Cocktail Bar, 02 conference/ Banquet hall and 110 serviced apartments including employees, maintenance, sales, and profit/loss controls.Directed and supervised the Marketing Team to… Show more Joined as F & B Manager and promoted to General Manager Speke Hotel 1996 Ltd is part of Speke group of Hotels and is the largest chain of Hotels in hospitality Industry in East Africa.Manage all activities of the Hotel property of 50 rooms, Three Specialty Restaurant( Italian, Continental, Indian), Cocktail Bar, 02 conference/ Banquet hall and 110 serviced apartments including employees, maintenance, sales, and profit/loss controls.Directed and supervised the Marketing Team to increase the guest data base, Increase in revenue and Guest Retention by making new marketing strategy.Set goals, motivate/ discipline employees; perform labor expense control, control of general expenses and resolve guest related issues in accordance with the company goals. Coordinate, direct and manage the hotel operation to achieve maximum profitability, ensure guest satisfaction, protect the financial aspects of the business and maintain the building.Direct and manage property operations to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control).Having ultimate responsibility for the overall operation of the hotel. Also in charge of delivering results that exceed guest satisfaction and financial performance objectives.Ensure that product quality standards are met in all areas of the hotel as it relates to the appearance, levels of maintenance and cleanliness; establish and maintain preventative maintenance programs to protect the physical assets of the hotel. Positioning of Hotel in Travel Portal which leads to Brand Building. Consistently deliver results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest and associate satisfaction and effectiveness and efficiencies. Show less

Was part of pre opening team, In charge of Front office Dept., Briefing Duty Manager, Front Office Executive about the room position and happening in the hotel, looking into room position, checking group reservations for the day and future requirements, dealing with the corporate companies regarding their requirement of the rooms, banquets and conferences Liaising with Marketing Manager for exploring New companies.Checking daily routine works of Duty Managers,Front Office Executive… Show more Was part of pre opening team, In charge of Front office Dept., Briefing Duty Manager, Front Office Executive about the room position and happening in the hotel, looking into room position, checking group reservations for the day and future requirements, dealing with the corporate companies regarding their requirement of the rooms, banquets and conferences Liaising with Marketing Manager for exploring New companies.Checking daily routine works of Duty Managers,Front Office Executive. Looking after guest requirements and complaints. Keeping track of revenue generated by rooms, F& B outlets and the other outlet .Preparing MIS &reports for the directors& G.M. Show less

Promoted from Front Office assistant to Front Office ExecutiveTaking Reservations, Receiving and registration of the guest, taking check outsFollow up with the corporate companies regarding the corporate rates and company credit Doing Night Audit Allotting rooms for groups in advance

Checking of Guest Rooms, Club Select Rooms, and SuitesCoordinating with maintenance Dept for upgrading and maintaining of rooms Taking briefing of Room Attendants, Houseman and casualsPrepare Schedules for spring cleaning and weekly cleaning so that it is carried out effectively.Checking Public Area like restaurants, Banquet Halls, Lawn area etc.Prepare linen report at the end of the month; see about the requirements of linen and other products. Prepare duty muster for… Show more Checking of Guest Rooms, Club Select Rooms, and SuitesCoordinating with maintenance Dept for upgrading and maintaining of rooms Taking briefing of Room Attendants, Houseman and casualsPrepare Schedules for spring cleaning and weekly cleaning so that it is carried out effectively.Checking Public Area like restaurants, Banquet Halls, Lawn area etc.Prepare linen report at the end of the month; see about the requirements of linen and other products. Prepare duty muster for Room Attendants, Houseman & floor supervisors.Giving training to them about new products and optimum usage of current equipment’s. Show less