• Helped Business in successful launch of products for Pharma companies by partnering with Business, Quality, Legal, IT Vendors and in strategic Technology readiness. • Managing End to End Business Support including IT Services Delivery, Change Management and Release Management, Environment Management, Vendor Management, License Management, IT Strategy, Business Partnership and driving QBRs. • Helping Data Office define Data Catalog, build up Next Gen Data Warehouse, validate and on-board various data sets like Claims, Sales, HCP, HCOS, Affiliations and Customer 360 data feeds from various vendors• Helping Otsuka move from On-Prem Datacenter to AWS Cloud including OCM.

• Define and drive the journey for digital transformation for my clients• Architect technical solutions in Lifesciences• Help customers re-engineer business processes.• Work with Business to provide the feasibility of new enhancements and functionality changes.• Extensively working on Veeva, Salesforce, Vault.• Work on various RFPs and Vendor selection• Lead a Special Assignment Group for Innovation• As an Architectural Advisory consultant help clients with technical challenges.

Worked as a Principal Veeva/Siebel Consultant and a Project Leader. Job responsibilities as a Veeva Consultant - • Business Analysis, prepare requirements and convert them to Technical requirements. Help offshore/development team.• Review Technical changes• Prepare Pre and Post QA scripts for different Data Load• Data extractions for different Business teams• Co-ordinate with different upstream and downstream systems like CMA,ODS, RADAR, Informatica & DBA• Worked with Business to provide the feasibility of new enhancements and functionality changes, Technical design for different requirements and Effort estimations.• Perform day to day Administration Activities on Veeva• Extensive interaction with Sales & Marketing team on CLM/VInsights activities.Responsibilities as Project Manager: • Manage teams located in US, Canada, Netherlands and India.• Plan and formulate growth strategy for the CRM practice.• Ensure Change management and SLAs.• Take regular feedback from Client.• Prepare Application Acceptance Document during change management process.• Prepare and review CCRs and SOWs.• Perform Appraisal cycle for the team

The application development system called SMS (Subscriber Management System) for the particular client. I was Involved in understanding, improving and implementing the functionality of SMS. Also, was involved in preparing FDR and TDR for the business requirements which also involved implementation at Siebel Configuration, Workflows and e-Scripting level. The project was intended to implement and automate Subscriber management system for the Company. For the first one year I was part of the Support team wherein the objective of was to support the 3-tier Subscriber Management System application, and to ensure smooth order processing.Responsibilities as Senior Developer and Support Member: • Customized Business Objects, Business Components, Applets, Views and Screens to match requirements using Siebel Tools.• Customized applets, page tabs, views, screens and applications.• Enhancement of Functionality of Siebel Business Components using Joins, Pick Lists, MVGs, Dynamic Pick List and Drilldown.• Modified and created List and Form applets and Special purpose Applets such as MVG Applet, Pick Applet.• Worked on two major initiatives of 48000 man hrs and approx 25000 man hrs.• Was also a part of Monthly release team, wherein I used to fix, test, close and migrate the code for production defect. This was SLA bound.• Gather Functional Requirements and prepare FDR, TDR and RTM (Release Traceability Matrix)• Involvement in Project management activities like MPP, Weekly Status Calls• Resource utilization, wherein I create and assign tasks to team members using Microsoft Project planning.• Prepare Weekly Status Scorecard which would reflect Earned and Burned hrs for the release.