My previous roles in IT support specifically in hotel industries has helped me gain various skills, where my role centered on enhancing network security and managing Bepoz POS systems. With a knack for navigating complex technical environments, I honed my skills in Office 365, ensuring seamless operations.I finished pursuing a Bachelor of Information Technology at Edith Cowan University, my education complements my hands-on experience. I am driven by the challenge of innovating within IT landscapes and aspire to leverage my technical acumen to advance in the field of information technology.