Chethan Manja Email & Phone Number

Bellevue, Washington, US

Bengaluru, Karnataka, IN

Heading Customer Experience cloud and Vertical Products - Education and Healthcare in India and USA. Leading Product management, Design and Research teams.𝑪𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝑬𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆 𝒄𝒍𝒐𝒖𝒅2X customer & 2.5X revenue growth on Lead self-serve portal products through a series of product enhancements, integrations, and extending it to ► Newer use cases in BFSI.

Chennai, Tamil Nadu, IN

Chennai, Tamil Nadu, IN

𝙃𝙚𝙖𝙙 𝙤𝙛 𝙈𝙖𝙧𝙠𝙚𝙩𝙥𝙡𝙖𝙘𝙚As part of the leadership team, I have been instrumental in running several org wide initiatives. ► OKR champion - Drive alignment, execute strategy, set OKRs & help teams be outcome driven ► Anchored PRD, BRD templatization, and design principles to bring rigor into our Product thinking. ► Lead the NPS measurement, and improvement.

Jakarta, ID

𝙂𝙤𝙎𝙚𝙣𝙙 & 𝙂𝙤𝙎𝙝𝙤𝙥GoSend services help with last mile delivery services for customers and businesses alike, and GoShop lets customers shop anything from anywhere. I led the vision and product roadmap for both consumer and driver apps as we started strengthening and scaling our logistics products, while gearing towards IPO

Jakarta, ID

𝙂𝙧𝙤𝙘𝙚𝙧𝙞𝙚𝙨, 𝙂𝙤𝙈𝙖𝙧𝙩GoMart lets customers buy instant Groceries from super specialty stores, minimarkets and supermarkets. Built core products and systems which helped us launch multi-merchant commerce. We onboarded 1000’s of merchant outlets in 3 months. 10X increase in sales in 6 months. Increased BCR by 6%, and maintained fill rates above 95% through.

Jakarta, ID

𝙈𝙖𝙥𝙖𝙣 𝙈𝙖𝙧𝙠𝙚𝙩𝙥𝙡𝙖𝙘𝙚Led Marketplace right from the inception stage with a team size of 30+ including Tech and PMs in 5 pods. Vision is to give consumers (in the bottom of the pyramid) equal access to goods and services, through a community of influencers. Key initiatives owned were: ► Led design and execution of “Social Buying” (Arisan) with zero inventory.

Bangalore, Karnataka, IN

Built, managed and standardized Outbound Product Management practice at Tally. Led a team of Product Managers and helped Tally launch 2 major releases in the market. Our team won Best team of the year award for 2 consecutive years – 2017 🏆 and 2018 🏆𝘾𝙤𝙢𝙥𝙡𝙞𝙖𝙣𝙘𝙚 𝙥𝙧𝙤𝙙𝙪𝙘𝙩 𝙧𝙚𝙡𝙚𝙖𝙨𝙚 – 𝙏𝙖𝙡𝙡𝙮.𝙀𝙍𝙋 9 𝙍𝙚𝙡𝙚𝙖𝙨𝙚 5.𝙓 ► Owned Product strategy, sales and market adoption for.

Austin, Texas, US

Led Support and New development for 2 product lines – PeopleSoft Time & Labour, Global Absence Management. ► Built a product which helps Customers automate their Employee Enrolments in Time and Attendance systems using minimal configuration. ► Took up the initiative and drafted a plan for Support development to improvise the existing process. Mentored a.

Bengaluru, Karnataka, IN

Fit into various roles like Product owner, Onsite Coordinator & Developer for HRMS implementation in Tesco USA, UK, & Thailand retail stores. Highly appreciated by the US directors and received several Value awards 🏆 from the management for improvising the product and service delivery.One of the system solutions implemented resulted in huge savings – close.

Executive General Management Programme, Product Strategy And General Management

Bachelor Of Engineering, Electronics And Communications Engineering

Education record