• Coordinated the allocation of building wire material across domestic warehouses, reducing lead times and optimizing inventory flow.• Managed 30+ distribution orders per week, ensuring timely creation, review, and tracking in compliance with organizational policies.• Utilized Microsoft Excel to analyze inventory levels, covering backorders in CME’s domestic warehouse, ensured a supply of critical wire and cable products.• Communicated directly with transportation carriers (CH Robinson, Vesta, & TQL Logistics) to arrange shipments, and proactively kept the Sales and Supply Chain Departments informed about the delivery status of building wire material.

• Closed out 100+ tickets and maintained a positive customer rating which improved branches’ Enterprise Service Quality Index. • Implemented and practiced role-playing strategies to help increase sales on rental car protections such as Personal Accident Insurance and Damage Waivers. • Utilized Enterprise’s Automated Rental Management System (ARMS) to access and manage customer data regarding the average cost of customers’ rental cars, rental frequency, and the length of rental car use. • Provided professional interactions and retained vital feedback from customers in order to improve the efficiency and delivery of rentals.