Chetha Vithanachchi Email & Phone Number

Wellington & Wairarapa, New Zealand

Wellington & Wairarapa, New Zealand

• Business process analysis and improvement:Analyze the business processes across enrolment, student administration, human resources, finance and project management areas of the university. Since the processes are complex and always changing with the time to strongly understand the business needs it requires strong analytical skills.• Requirement elicitation and analysis:Conduct workshops and interviews to better understand the requirements while working with various types of… Show more • Business process analysis and improvement:Analyze the business processes across enrolment, student administration, human resources, finance and project management areas of the university. Since the processes are complex and always changing with the time to strongly understand the business needs it requires strong analytical skills.• Requirement elicitation and analysis:Conduct workshops and interviews to better understand the requirements while working with various types of stakeholders coming from different regions of the world from different backgrounds.• Strong communication skills and customer relationship managementIt is required to maintain positives, long-term relationships with customers/stakeholders as well as with work colleges. As a business analyst, I am involving from the initial requirement to the final solution and then up to feedbacks from stakeholders on the solution.Communicate with other government parties to analyses the current and future changes to university process and always be up to date of all the changes.• Developing business requirements and necessary documentation:Development of precise and clear business requirements using flow charts, user case diagrams, activity diagrams that caters to both customers/stakeholders and the project team to introduce the requirements and proposed solution/s. Also development of functional specifications for developers and testers. • Familiarity with Business Analytics (BA), Business Intelligence (BI), Data Warehousing and Star Schema Concept.• Data analysis (Oracle ,SQL/PLSQL Developer):Knowledge of Oracle PLSQL and writing SQL queries to analyze large volumes of data in more than two different databases. • Functional and user acceptance testing• User training and support• Team Work and Relationship Building:Throughout the software development life cycle, I work with the business intelligent analyst, project manager, developer and tester until deliver the solution to the customer. Show less

Sri Lanka

• Communicate with customers/end users to gather their business requirements (Requirement elicitation)• Requirement analysis• Use Microsoft Lync, softphone, video conferencing to communicate with the customer• Write functional specifications/ functional test protocols according to customer’s requirements to handover to developers• Quality assurance of functional specifications• Provide functional assistance to software developer to do the modifications by mapping functional… Show more • Communicate with customers/end users to gather their business requirements (Requirement elicitation)• Requirement analysis• Use Microsoft Lync, softphone, video conferencing to communicate with the customer• Write functional specifications/ functional test protocols according to customer’s requirements to handover to developers• Quality assurance of functional specifications• Provide functional assistance to software developer to do the modifications by mapping functional specification with on hand functionalities in IFS applications• Amend functional specification when arise any bug while implementing initial functionality by discussing with developer who is writing that function • Work with product architect and software developer to build core application functionalities to make use it globally• Conduct testing and verification of implemented features against the functional/test specification before deliver to customer• Map complex business flows to IFS workflow without proposing modifications• Investigate, analyze and verify the cases/issues reported by IFS’ customers in Europe West Region o Remote login to customer’s databaseo Analyze data and identify the causes for the issues report by customerso Analyze data in database by writing basic SQL queries in investigationso After identifying issues in customer side, then discuss that issues with developer and explain them the reason for that issue if need technical assistance from software developero Closely work with developers while doing investigations on customer reported issues by considering functional side and understanding the technical issueso Present solutions to customer including technical information receive from developer if necessary• Prepare test plan to report issues in core application to IFS Research and development division • Monitor Case queues and responsible to do work according to case impotency Show less

Sri Lanka

• Fabric sourcing to fulfill customer requirement and budget allocated• Give fabric color approval• Do price inquires with suppliers• Approve and release main fabric to production floor by doing necessary testing and color assessment• Use SAP to do all the approvals