Chetna Bose Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

Cambridge, Ontario, Canada

-Being in touch with the customers about delivery details such as pickup or delivery times, and handling special requests-Process and transmit information and instructions to coordinate the activities of vehicle operators, crews and equipment using a variety of computer-aided communications and dispatching equipment-Dispatch personnel according to written schedules and work orders, or as required by emergency situations-Advise vehicle operators of route and traffic problems such as construction, accidents, congestion, weather conditions, weight and size restrictions and other information-Operate radio equipment to communicate with ships, aircraft, mining crews, offshore oil rigs, logging camps and other remote operations-Monitor personnel workloads and locations-Maintain vehicle operator work records using computerized or manual methods and ensure time sheets and payroll summaries are completed accurately-Maintain computer and manual records of mileage, fuel use, repairs and other expenses, and generate reports.-Planning delivery routes and making changes as and when required-Creating dispatch documents along with generating invoices and freight bills-Keeping track of dispatched orders, delivery routes of truck drivers, route adjustments, and pickup/delivery timelines-Ensuring that truck drivers comply with transportation regulations and laws-Tracking drivers’ logs such as dispatched orders and arrival times-Monitoring truck repairs and ensuring their regular maintenance-Recording customer complaints and inquiries

Guelph, Ontario, Canada

Receive inbound calls from excavators and homeowners who plan to disturb the ground, asking pertinent and scripted questions Input and process locate requests into a proprietary application Make changes to or cancel locate requests as directed by callers, ensuring to get all pertinent information when doing so Review and process locate requests submitted through Ontario One Call’s electronic ticket application Handle emergency calls in a timely and efficient manner Analyze a variety of maps to determine validity of requests Make outbound phone calls to obtain clarification on digging requests Answer locate related questions Escalate calls when appropriate Review additional training material as may be required, staying well informed about changes to processes and the organization Handle all interactions in a professional manner

Remote

Establish rapport and effective working relationships with client services and vertical/portfolio business owners in order to understand specific needs for their accounts. Trends analysis (Analyzing quality reports and call center data to determine training needs and opportunities) Project Manage/Drive Continuous Improvement Initiatives. Performance benchmarking (Determine levels of performance for comparison purposes) Training documentation (develop supplemental training material, develop training material for initiatives not documented by client, ensure compliance with Vendor Total Quality Plan) Support client trainers (Cooperation and mutual support for client provided trainings) Develop and maintain strong working relationships with and attend stakeholder meetings (Exchange of knowledge, experience and know-how) Ensure facilitation and coordination of calibration process and sessions (both internal/external) Create, conduct and score skills assessments Provide train-the-trainer support for subject matter experts who are assigned to program training in their departments Understand and enhance performance of KPI (Key Performance Indicators)

Kitchener, Ontario, Canada

-Assisting the general manager in organizing, planning and implementing strategy-Coordinating day-to-day operations-Ensuring that company guidelines are followed-Setting up and organizing schedules-Devising and setting up objectives to boost company productivity-Ensuring that goals and objectives are met-Maintaining a safe and clean work environment-Interviewing and recruiting new employees-Providing training to employees-Delegating tasks to employees-Supervising, leading and motivating employees-Reporting any problems or accidents to senior management-Filling in for senior management in case of their absence-Helping with monitoring and tracking operating costs, budgets and resources-Creating reports, analyzing, interpreting and presenting data-Working with clients-Monitoring customer and client satisfaction -Managing customer complaints and resolving their issues-Assisting with procurement of inventory and supplies-Supporting the general manager as needed

Kitchener, Canada Area

Panchkula, Haryana, India

To endrose and check the hospitals located in the state of Haryana primarily, and also the hospitals located all over India. Inorder, to make them a part of the Scheme started by Prime Minister. The empanelment of hospitals were done directly under the influence of the health Minister.• Maintaining an accurate account of client information and enrolling policies in our database• Demonstrating success in meeting defined objectives, quotas, and deadlines• Subject matter expert SME for diversity and inclusion and customer experience

Panchkula

-Maintains, tracks and reports all financial aspects of project including forecasts and billings;-Demonstrates leadership in health, safety and environmental protection on the project;-Develop a detailed work plan for all architectural and engineering disciplines, allocate hours to the work plan and monitor project progress weekly;-Actively seek the identification of project issues and problems, managing or escalating as appropriate;-Participate in monthly project reviews to review project, budget work plan, schedule and risks;-Maximize growth and increase market share by identifying potential business opportunities;-Participate in process improvement projects to improve efficiency;-Conduct status reviews with team leaders and management;-Provide cost estimates & create the project charter;-Manage scope of work of project’s contracts to protect the company’s interests and maintain good relationships with client;-Planning and scheduling activities;-Contribute in regular art discussion, critiques and reviews. We love feedback, you do too;-Willing to participate as required in events related to the BGEAC National Initiatives team (i.e. Evangelism Congress);-Ensure Assembly and Test Request Forms are raised and Assembly/Test Work pack is issued to workshop.

Sahibzada Ajit Singh Nagar, Punjab, India

-Dealt with auto parts of Tractors which manufactured but not limited to brake shoe, tierod end and -Hydraulic Brake systems for Swaraj, HMT and Mahindra & Mahindra.-Checked components from Drawings which are under development (proto parts)-Created PPAP documents and handling over those documents to production team to ensure that development parts can come in regular production-Conducted PPAP audits with customer so that development part can come in production after pilot lot is dispatched-Generated layout report of the proto parts which are at Development stage-Kept regular check on safety sensors-Checking Poke-Yoke (mistake proofing)-Defect prevention activities involving 5-Whys’s-Controlling the Defects by Process Checking of the Circuits and handling of process Parameters (Air Pressure, depth and Height of Crimping, stripping Length, Force, Weld Depth, Strands, Conductor Cut, CFM), etc., and with proper Job setup-Process audit as per control plan-Maintaining 6S on shop Floor-Defect analysis weekly and monthly-Giving training to associates for various issue

Chandigarh Area, India

-Managing and keeping a track of the media coverage on day to day basis about the mayor-Analyzing the published goods and reporting to them according to priority-Keeping a track of the publishment and book keeping-Developing business requirements-Evaluating existing business processes to formulate new business programs and initiatives-Leading process review and improvement initiatives to ensure smooth transitions -Coordinating with other team members in the organization to create or improve workflows-Educating other departments on new processes, sharing ideas, and taking feedback-Organizing meetings and keeping a track of the requirements and many more

Project Management

Quality Control Technology/Technician

Bachelor Of Education - Bed, Computer And Information Sciences And Support Services

Bachelor Of Applied Science - Basc, Computer Science

Bachelor'S Degree, Physical Sciences