Mark Cheung, Pmp Email & Phone Number

Surrey, Bc, Ca

Vancouver, British Columbia, Canada

• Implements regional and site-based clinical information systems for Surgical, Anesthesia and Medical Device Reprocessing Services across Fraser Health.• Manages a team of Business System Analysts, Team Leads, and Clinical Information Specialists that collaborates with cross-functional teams and vendors to deploy new clinical systems specialized for the Surgical/Anesthesia, providing operational support and training to clinical staff.• Collaborates with several teams including PHSA Technical Services for network infrastructure, Integration teams, corporate teams, Regional Surgical Leadership, Informatics Leadership, Biomedical Engineering, hospital site clinical directors and managers.• Previously managed the portfolio that supports Pharmacy, Emergency, Critical Care, and Renal clinical areas (Nov 2017 - Sep 2018).

Surrey, British Columbia, Canada

• Leads Health Care Information Systems projects to support Acute care for Cardiology, Medical Imaging, Nuclear Medicine, and Biomedical Engineering at Fraser Health.• Collaborates with external vendors, IT networking , and business areas to implement new systems in clinical environments.• Works closely with Security and Privacy to define project requirements and ensures appropriate IT/network security and patient confidentiality are implemented.• Leads creation of Operational Maintenance documentation and ensures roles and responsibilities with system admins are clearly identified.• Provides status reports and financial forecasts to the PMO.

Burnaby

Vancouver

• Manages mobile ecommerce and enterprise projects from conception through development and deployment. • Facilitates working sessions with business (Brand, Design, UX, Analytics, Retail) and IT (Developers, Security, Architecture, E-commerce, Infrastructure, Retail) teams for complex features that impacted multiple systems for various projects. • Responsibilities: manages projects end-to-end, manages technical resources, leads daily scrum meetings with technical teams (Front-end and back-end developers, QA, Business Analysts), maintains project documentation, creates business cases, manages and monitors budget and schedules, organizes requirements, communicates to stakeholders.Key projects:• lululemon app: developed and deployed first release of lululemon's ecommerce app that enables guests to shop for lululemon gear on their iOS devices. App featured by Apple as a Best New App of 2014.• Backroom app: developed an enterprise app that was deployed to all lululemon retail stores in North America, used by sales associates to leverage ecommerce inventory increased retail sales.

Vancouver, Canada Area

Vancouver, Canada Area

Collaborated with cross-functional teams to integrate new publisher features in Nokia Publish and improved processes in the Nokia Store Operations team.

Vancouver, Canada Area

Responsible for defining policies and procedures for testing content in the Nokia App Store, coordinating work with 9 internal members, and directing virtual teams consisting of 120 members across 3 countries (China, Romania, Mexico).• Operated as liaison between QA and R&D to communicate critical issues and create requirements to improve QA efficiency.• Defined policies and procedures for testing content to increase accuracy and efficiency in testing.• Created needs and requirements for the redesign of the App Intake Systems. • Improved QA efficiency from 72-to-24 hours by removing redundant testing on devices and non-critical test cases that never failed.• Contributed to the Nokia App Store reaching 190 countries in 30 languages on 154 different devices, achieving 12 million downloads a day. • Trained external sub-contracted testing team to be fully operational in 2 weeks.• Educated Global teams and Sales Units at workshops in San Francisco and London about services offered by Content Operations and Developer Support.

Vancouver, Canada Area

• Managed internal and external QA testers to complete Certification testing for N-Gage games. • Maintained and updated the web testing environment using PHP and SQL.• Lead the device exploration testing for new N-Gage devices.• Managed N-Gage platform related issues.• Supported in the recruiting process for Certification.

Vancouver, Canada Area

• Assessed the quality of games based on Standard Games Requirements.• Maintained and updated the web-based testing environment using PHP and SQL.• Designated to train new employees.

Vancouver, Canada Area

• Led testing for Online Gameplay Module. • Communicated regularly with Development Management, programmers, and other stakeholders to address issues.• Created test scripts and spreadsheets to increase testing efficiency.• Selected as a peer-to-peer mentor to train new QA testers. • Accomplishments: NBA Street V3 passed Microsoft and Sony certifications on first submission.