Jean-François Chevalier Email & Phone Number

Ottawa, Ontario, Canada

Ottawa

Paired with a Hiring Advisor, managed the progress of an average of 40 active hiring competitions. Provided advice to the HA to support the implementation and delivery of NRC’s Equity, Diversity and Inclusion (EDI) strategy. Participated in EDI training and seminars. Coordinated assessments (technical tests, presentations, interviews, etc.) between.

Ottawa, Ontario, Canada

Managed a Kanban board for incoming and outgoing web requests. Acted as a consultant for incoming web application requests from internal customers. Coordinated the migration of content from a physical server to a cloud-based client. Coordinated the implementation of a website optimization tool.Notable software and systems used: Kanban Board KanbanFlow.

Ottawa, Ontario, Canada

Testing and Quality AssuranceEstablished an agile environment for the web development team. Managed sprints and scrum meetings. Created test cases, performed testing and applied quality assurance for newly developed web applications. Performed regression testing after each development build cycle. Created business requirement documents and process workflow.

Ottawa, Ontario, Canada

Processed sales from e-mails and phone calls from external customers. Manually entered orders and generated invoices in the CRM. Built customer usage and services reports in Microsoft Word for the executive team.Notable software and systems used: iMIS; Microsoft Suites.

Ottawa, Ontario, Canada

Maintained customer data in the CRM. Provided level one e-mails and phone support for internal and external customers. Provided backup assistance for reception duties. Translated e-mails and phone calls in English and French for colleagues.Notable software and systems used: Customer Relationship Management Software iMIS; Microsoft Suites.