http://agentartifact.comDesign-First Digital Agency

UI/UX Visual design, front-end design and development, engagement research, designed solution for facebook-like reactions in a business environment, Constructed 50+ learning path web interfaces, 50+ web based video channels, including one for then CEO Steve Ballmer, redesigned video sharing platform from the ground up, rebranded video sharing platform, created over 1000 visual assets including ad graphics, badges, etc.

Design interfaces for member and employer focused healthcare platforms. Write front-end markup for all platforms. Manage one designer. Redesign marketing website. Refresh all documents and presentations. I'll make anything that's ugly look nice and increase user adoption and consumption. Corporate branding and logo design for HealthMine.

Consulted for Microsoft and provided Web UI and graphic enhancements to internal SharePoint platforms. Redesigned multiple technology platforms with a focus on UI/UX. Wrote endless HTML and CSS. Created hundreds of graphics, branded banners, ad banners.

* Authored a variety of training materials including instructor guides, participant guides, job aids, web based training modules and network diagrams for wireless technical support groups.* Analyzed existing course content to determine effectiveness and comprehensiveness.* Framed courses based on the ADDIE learning model and Gagne’s Nine Events of Adult Learning (ADDIE: http://ed.isu.edu/addie/ GAGNE: http://www.e-learningguru.com/articles/art3_3.htm).* Collaborated with support teams, methods and procedure groups, and product managers to determine course development goals, stakeholders’ involvement, and deadlines for development stages.* Managed multiple development projects simultaneously from start to finish.Implemented formal training in instructional and technical writing into course materials

Training Specialist May ’06 – Present* Conducted two to four week courses for new hire data technical support and enterprise support representatives.* Achieved consistent positive feedback from the majority of students in each class determined by training manager inquiries.* Analyzed deficiencies in current curriculum and created new materials, entire lessons, and training aids to increase learning, improve knowledge retention, and accommodate new products, policies, and procedures.* Completely streamlined the Enterprise Support training curriculum by reordering topics based on relevance, assessing topic durations and reducing the duration from ten training days to eight.* Communicated regularly with department management to maintain course objectives, policy alignment and general rapport with lateral groups.