Chevon Mayes Email and Phone Number
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PROFESSIONAL PROFILE:IS Analyst, Application Analyst, Application Support Analyst, Report Analyst, Business Systems Analyst, Trainer • Represent business needs to IT department or software developers, create systems and user acceptance testing, analyze system data, support system applications, create customized reports and dashboards, and provide project management. Define standards for reporting, creating report definitions, liaison between business and IT. Technical Trainer • Develop end user training and references for Cisco VoIP system and functions, UCCE Finesse, CUIC 10.5, UCCE Administration, and CUIC Reporting & Dashboards. • Teach installing and configuring operating systems and network services to network administrators. (CNI/CNE, MCSE/MCT, UNIX & Linux+, Access Database, Cisco Routers & Switches),Software Engineer • UNIX (SVR4, BSD, Solaris/SunOS): Software development, TCPIP, new product testing and troubleshooting complex OS or Network problems for Fortune 100 clients
Bayside Solutions
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Information System Analyst For Cisco Voice Software And FunctionsBayside Solutions 2015 - PresentSan Ramon, California, UsVoIP Project: Ensure the successful role out and adoption of new software and tools. Work closely with the IT technical team, the business leaders and end users to transition to Cisco phones and Cisco Call Center software. Provide leaders with reporting tools and analysis to optimize the work force to meet organizational targets resulting in increased patient satisfaction and cost savings.
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Project Manager/Technical TrainerTeksystems 2012 - 2013Hanover, Md, UsTrain new users on Cisco VOIP Phones. Test the newly installed system to ensure configured to clients specifications. Interact with tier 1 and tier 2 support to resolve configuration issues. 100% travel. -
Project Manager / Business Systems AnalystKaiser Permanente 2008 - 2012Represented strategic business needs to IT developers from the inception to adoption of a team project reporting system, UBT Tracker, that monitors performance of 2538 teams and 11,100 performance improvement projects in the two largest Kaiser Permanente statewide regions, representing 85% of the system users.Managed an average of 10 testers and created system integration and/or user acceptance test scripts for 5 software releases identifying and verifying resolution of over 150 defects.Directly supported and trained, 100 UBT Tracker Administrators who trained over 100,000 employees to use the system, providing PowerPoint’s, WebEx, job aids, and how-to videosBuilt and generated 110 customizable monthly Excel reports to analyze system implementation, data quality and progress against goals.
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Project ManagerAscot Staffing 2007 - 2008Oakland, Ca, Us(Kaiser Permanente) Project Manager for multi-day Service Leadership training.Highly visible event requiring multi-tasking and response to quickly changing tasks and tight timelines. Communicating well and engaging multiple dept. / people critical to successful event and participant satisfaction -
Operations ManagerAscot Staffing 2007 - 2007Oakland, Ca, Us(M Squared) Worked directly with Financial Business Services Vice-President on day to day operations. Savvy communicator with impeccable interpersonal skills supporting fast-paced sales-related efforts applying advanced skills in contact management, databases, internet research and office applications.
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Personal TimePathways Institute 2005 - 2007UsPersonal time for spiritual studies, volunteering, and family -
Vendor Certified Instructor (Cni/Cne, Mct/Mcse, Tcp/Ip, Linux, Mous - Access)Heald College 1996 - 2005Roseville, Ca, UsTaught up to 70 students per quarter in Novell or Microsoft network operating system to prepare them for industry certifications and/or entry-level jobs as network administrators.Skills taught: how to install servers, configure network services (print servers, file server security, domain name services) and troubleshoot network services and TCP/IP protocol.Taught an average of 40 highly diverse students per class in Microsoft Access database, Net+ and Linux.Significantly improved classroom setup and configuration by standardizing student classroom hardware; used software to create images of each server for each course. -
Unix Consultant, Certified Novell Engineer/Instructor, Microsoft Certified Systems Engineer/TrainerIndependent Consultant: Certified Trainer 1993 - 2001Taught on-site, custom vendor classes for clients such as Clorox and Shell Oil. Maintained corporate training clients such as New Horizons, Teknowlogy/Productivity Point and Pacific Dataware. Repeatedly hired for contracts with these companies. Troubleshot configuration problems during labs/classroom setup/configurations Created custom Cisco Router and Switches classesCreated custom UNIX SVR4 or UnixWare operating system, utilities and TCPIP classesConsulted with clients on UNIX installations, configurations and connectivityPassed the Windows 2000 Update test (4 hour, pass/fail, one-time exam with 20% pass rate) for certification in the new Operating System version and 4 new classes.
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Software Support Engineer Iv (Personal Answer Line -- Premium Accounts)Sun Microsystems 1987 - 1992Palo Alto, Ca, UsSingle point of contact for critical corporate accounts that demanded excellent service and prompt response to wide range of technical problems on all hardware platforms and operating systems. Top problem-solver - identified, reported and resolved highly technical, complex problems Built strong relationships with key departments; Engineering, Consulting Services, Field Service, Product Specialists, Account Managers and Sales to facilitate faster resolutions for clients
Chevon Mayes Skills
Chevon Mayes Education Details
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University Of Central FloridaOperating Systems And Programming Languages
Frequently Asked Questions about Chevon Mayes
What company does Chevon Mayes work for?
Chevon Mayes works for Bayside Solutions
What is Chevon Mayes's role at the current company?
Chevon Mayes's current role is Liaison between the IT and Business. Integrating Science, Technology, Engineering, Art and Math for business solutions..
What is Chevon Mayes's email address?
Chevon Mayes's email address is cm****@****ems.com
What is Chevon Mayes's direct phone number?
Chevon Mayes's direct phone number is +151087*****
What schools did Chevon Mayes attend?
Chevon Mayes attended University Of Central Florida.
What skills is Chevon Mayes known for?
Chevon Mayes has skills like Integration, Business Analysis, Requirements Analysis, Project Management, Leadership, Systems Analysis, Troubleshooting, Requirements Gathering, Software Development, Management, Agile Methodologies, Management Consulting.
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