Chewin Mitpirom Email & Phone Number

Samui Surathani

• An outgoing, dynamic and guest focused professional who has a relentless drive to deliver more than just results. I have a track record of effectively leading and managing all aspects of a hotel, and of making guests.
• Created a culture of positive service delivery by building team member loyalty through honest communications of goals and expectations.
• A complete understanding how business practices impact profitability and an ability to communicate and educate team members on basic business through transparency on how a hotel works to the team members.
• Maintain and inspire the team to always be upbeat, positive and professional to our guests and each other
• Manage property operations on a daily basis to assure optimum performance and continual improvement in guest service, employee professionalism and performance, sales/marketing, property appearance, and profit.
• Responsible for the preparation of property budget and forecasts.

Bangkok Metropolitan Area, Thailand

• Key Responsibilities
• Large operation incl. government, outside catering, 7 outlets and kitchen
• Delegation/ government business and royal visits or head of states
• Managing a team of 120 employees with long length service
• Achieve 31% average profitability and 70% flow through by creating revenue culture and understanding customer spending patterns mixed with solid cost control
• Turning around the struggling business unit Heichinrou (Chinese’s restaurant ) by… Show more Key Responsibilities