• Track and monitor SEO & SEM performance and provide feedback on targeting keywords effectiveness.• Handle customers' queries and provide courses information.• Lead in organizing, coordinating, promoting and planning Holiday Programme and Roadshow for reaching potential customers and sales growth.• Liaise and correspond with suppliers to support website design, content marketing, search engine optimization and ads.• Conduct day-to-day schedules coordination, planning, and implementation across customers and tutors.• Scope and create templates for day-to-day work documents, replying queries and posting on social media• Update company website and social media contents. • Communicate, monitor and assess customer feedback and after-sale engagement.• Monitor consumer engagement and provide relevant product information and promotion.• Update and organize database on customer information, feedback and performance.

• Served as committee in planning, preparing and organizing for PLC Innovation Pitching Competition (PIPC) involving cross-functional collaboration for continuous improving across departments.• Prepared proposal and budget list for events• Served as committee for Operational Excellence Forum Award (OEFA) for projects internal screening to showcase data insights and analytical mindset to deliver business value.• Served as committee for PETRONAS Cultural Belief Enhancement Programme 2.0 designated to enforce organization cultural beliefs among employees. • Assisted in Situational Assessment Workshop on Materials Requirements and Procurement across departments involving materials surplus issue and action plan.• Sort project by utilizing DMAIC of Lean Six Sigma Process.• Assisted in sample collection for Contractor Registration Process Improvement Project.• Attended Look Ahead Plan Meeting on overall meeting effectiveness improvement.• Attended Audit Basic Class on audit process from planning, conducting, reviewing and following up process• Served as committee for PETRONAS Jewel Marathon Run Roadshow.