Cheyanne Cooper Email & Phone Number

➥ Facilitate a range of financial and administrative tasks crucial for the efficient operation of the business. Key component of duties involves invoice entry and managing the significant volume of invoices, often ranging from 75 to 100 per day, the task requires meticulous attention to detail and proficiency in data entry➥ Oversee the monitoring of the Accounts Payable (AP) inbox, which involves managing incoming communications, ensuring timely responses, and categorizing information for efficient processing➥ Play an integral role in the onboarding process for new employees, including managing paperwork, introducing company procedures, and ensuring a smooth integration into the team➥ Assist vendors in receiving payment information and act as a liaison between our company and our vendors, providing clear and accurate information on payments, which helps maintain healthy business relationships➥ Support bank and American Express reconciliations, involves meticulous review and verification of transactions, ensuring accuracy in our financial records, and helping maintain fiscal responsibility

United States

➥ Managed a range of administrative tasks, including directing phone calls, ensuring that all inquiries addressed promptly and routed to the appropriate department or individual➥ Oversaw email communications and managed various types of correspondence, maintaining efficiency and professionalism in all interactions➥ Led conference room scheduling, ensuring spaces effectively allocated and meetings coordinated seamlessly➥ Governed inventory management through ordering office supplies, maintaining inventory levels, and ensuring that all necessary materials are readily available for staff use➥ Offered support and assistance to other departments as required, contributing to cross-functional support and collaboration within the organization➥ Tracked and processed expense reports, ensuring that all expenditures are recorded accurately and in compliance with company policies

Littleton, Colorado

➥ Led as a Customer Service Specialist, demonstrated a strong ability to manage and engage with a diverse portfolio of clients. Developed and sustained robust relationships with clients, ensuring a deep understanding of needs➥ Key aspects of my role involved conducting regular check-ins and reviews with clients. This approach was instrumental in comprehensively understanding requirements and expectations, to tailor services and solutions➥ Skillfully handled client requests for modifications, ensuring that all changes were accurately implemented, and conducted thorough review of policies to guarantee changes were correctly issued and in compliance with relevant standards➥ Fostered customer satisfaction by developing strategies and practices aimed at maintaining high levels of client happiness and loyalty. This was further enhanced by providing timely and effective solutions to client inquiries, addressing concerns promptly and efficiently➥ Developed versatile templates suitable for various customer interactions and new business communications, and then attended meetings to learn about the templates, received purchase approval, and facilitated the implementation among the team. Templates provided customers with clear documentation of any changes, price adjustments, and discussions we had. Efforts not only improved customer communication but also served as a record of all our phone interactions, enhancing clarity and accountability in our dealings with clients

➥ Bridged customer service with operational management to ensure that client's needs are met with accuracy and efficiency➥ Created purchase orders through meticulous attention to detail and carefully reviewed and inputted data to ensure that all orders processed correctly➥ Verified the accuracy of orders before they are finalized, crucial to preventing errors ➥ Ensured all purchased items meet our stringent quality standards is critical to my role. Conduct thorough inspections and coordinate with suppliers to maintain high-quality standards➥ Worked closely with CSRs to ensure that all necessary items were obtained on time