I am an Operations Professional with experience in Project and Team Management based in Melbourne, Australia.I have completed a Bachelor in Business Management (Entertainment) and have 3 years of experience in the Client Services / Campaign Delivery team in the Operations department of a large Advertising company as well as 1 year experience as a Travel Consultant and 2 years experience as a freelance Virtual Executive Assistant. I also hold a Online Business Management Certification which included coursework regarding online marketing, the use of CRMs and project management including the use of online project management tools.My strengths lie within project management, stakeholder management and team management and I wish to find a full-time role that aligns with and allows me to further develop my strengths.Personally, I love to be active, be in nature, and connect with others through community building activities such as playing soccer. I am a very collaborative person and a social connection is important for me, due to this I will always be active in any culture building activities of the business.If my profile looks like a great fit for your role or business, please reach out to me via DM. Thank you!
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Virtual Executive AssistantFreelance (Self Employed) Feb 2023 - Oct 2024- Contributed to project strategy and managed project delivery through the implementation of a project management tool.- Conducted research for and implemented different software systems, and developed and documented processes, to further streamline business systems and processes.- Provided excellent and professional client and customer support through inbox management and calendar management.- Managed expense reports and invoices and ensuring accuracy and timely submissions.- Designed and implementation marketing materials such as a website and a networking and social media marketing plan. -
Campaign Delivery Team LeaderOoh! Mar 2022 - Nov 2022Melbourne, Victoria, AustraliaoOh! Media is an Australian outdoor advertising and media company- Directly managed 3 team members providing support through scheduled catch ups and supported a wider national team of 20 through prioritizing training, support for overflow work and bolstering culture through office and online initiatives- Collaborated with 3 leaders fortnightly to assess areas of growth for the team, creating / revising processes and delivering these to the team in a strategic and engaging way- Assisted in the hiring process by interviewing and led and assisted in onboarding and training new team members- Implemented a fortnightly team development meeting to the national team successfully which drove further engagement, skill development and collaboration in the national team through sharing knowledge and learnings- Deepened the relationships of the Campaign Delivery team with employees at all levels through close communication with leaders and alongside presenting updates and trainings for office floor or teams -
Campaign Delivery ExecutiveOoh! Jul 2020 - Mar 2022Melbourne, Victoria, Australia- Built and maintained excellent relationships with internal and external stakeholders such as clients, sales reps and media agencies to ensure effective communication around campaign requirements and processes- Identified gaps in processes or the teams knowledge and assisted to build better processes or provide training- Adapted to remote working environment by establishing fortnightly team development meeting successfully which drove further engagement and value in the national team through sharing knowledge and learnings- Exercised strong data entry and attention to detail skills to verify and schedule large volumes of data as per the clients requests to ensure delivery of the campaign met 100% of the contractual agreement
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Client Services CoordinatorOoh! Aug 2019 - Jul 2020Melbourne, Victoria, Australia
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Travel Sales ConsultantStudent Flights Australia Apr 2017 - May 2018Melbourne, AustraliaStudent Flights was a subsidiary of Flight Centre Australia, Australia's leading travel agent.- Prioritized a busy work environment with walk in, phone and online customer enquiries while also creating and delivering tailored customer travel packages to tight deadlines- Collaborated with colleagues and internal stakeholders, such as tour operators, to present the travel options with a clear logistical plan and in an exciting way to entice the customer to book- Analysed and entered booking information with a distinct attention to detail to ensure all booking details were correct with a 0% booking error rate
Cheyanne Sutton Education Details
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Bachelor Of Entertainment Business Management -
Assumption College KilmoreVce
Frequently Asked Questions about Cheyanne Sutton
What is Cheyanne Sutton's role at the current company?
Cheyanne Sutton's current role is Project and Team Manager focusing on strength in outstanding communication, collaboration, and operational efficiency | 📍 Melbourne.
What schools did Cheyanne Sutton attend?
Cheyanne Sutton attended Jmc Academy, Assumption College Kilmore.
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Cheyanne Sutton
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Cheyanne Sutton
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