Senior User Experience Analyst
Current- Analyze user feedback across different channels to pull the trends and touchpoints that need attention.- Design, prototype, and test information architectures for web-based or other software products, including mobile and web console devices.- Create intuitive user experiences using design concepts and supporting outputs – personas, usage scenarios, wireframes, storyboards, sitemaps, and screen flows.- Collaborate with usability developers and back-end developers, as well as marketing and product teams, to meet technical business objectives for product design and to refine user experience across the entire product development process.- Translate ideas and concepts into workable wireframes, user task flow diagrams, and function design specifications.- Determine how users interact with products. Design and test products on users to gather feedback.- Design the information architecture organizing content to educate customers on the product.- Communicate and present to key stakeholders regarding user complexity and suggest creative solutions.