-Onboard new agents -Assist in the daily needs of the agency - Ensure applications meet quality expectations

Work closely with members of over 40,000 unions and associations such as Teachers, Firefighters, Veterans and Nurses for over 60 years as the #1 provider for supplemental benefits. Servicing them with a clear and concise explanation on the benefits that they are entitled to along with the options they qualify to receive!

Determine specific client needs by researching current coverage and options, and grow and maintain business through product sales. Proactively contact leads and schedule appointments to recommend appropriate policies, quotes, and coverages

Provide support to consumers in completing and processing loan applications timely and assisting customers in meeting their auto loan financing needs. Collecting and verifying the stipulations needed to fulfill a loan prior to sending it to the lender for funding. Effectively manage and maintain an organized pipeline and meet monthly expecations in volume and additional product.

Assist with new associate training in store as well as travel to multiple new locations to train our call center associates. Maintain store sales expectation monthly while completing management training.

Assist clients by actively listening to needs, wants and budget, then explaining the various models that would suit their needs. Staying up to date on all different model features to better assist clients. Maintain monthly expectations by offering additional protection products such as gap and extended service plans.

Successfully managed all operations of chiropractic office, tasks include answering phones, scheduling appointments, checking patients in and out, prepping patients to see the doctor, maintaining office cleanliness. Checked coverage, billed and resolved discrepancies with insurance companies.Promoting products, services and content over social media, in a way that is consistent with an organisation's brand and social media strategy. Scheduling social media posts using applications such as Instagram and Facebook. Monitor and oversee planned promotional events and materials, set-up and tear down.

Assist large group of agents in scheduling and client follow up. Reach out to existing clients to cross sell product. Warm and cold call leads to present product availability.

Assist with overflow technical issues and complete higher security troubleshooting tasks. Ensure client satisfaction from complaints and issues.

Assist clients in using their software and troubleshooting issues. Ensure clients product satisfaction daily in multiple regions including USA, Canada, Singapore, New Zealand and Thailand. Resolve account verification issues securely and complete routine device maintenance.

Hometown restaurant serving the local community and travelers.