Cheyenne Larimer Email & Phone Number

Provo, Utah Area

Provo, Utah Area

- Answered hundreds of customer emails regarding use of the tax software- Researched and/or inquired about issues from retirement distributions to qualified business income in order to better answer customer questions- Chatted live with customers to answer questions in real time

Salt Lake City, Utah

- Assisted in the development and distribution of a Qualtrics survey for small local governments to better understand statutory compliance regarding segregation of duties- Documented survey initiative in workpapers- Screened various hotline complaints under manager's supervision

Provo, Utah

- Served as head TA my second semester on the job; continued fulfilling those same administrative responsibilities with limited hours (about three hours a week in May/Jun and about four hrs/wk in the fall of 2018) the rest of my time in the position - Duties from the second semester-on included creating lab schedule for the accounting 310 teaching assistants each semester, coordinating various needs with professor, and answering student questions in the lab

Carrollton, Texas

- Employed through Robert Half Office Team- Scoured corporate list to update address information and obtain current license credentials and financial information for hundreds of settlement agents across the country, including learning to navigate the corporate chain of large title agencies- Communicated with law and title offices to personally notify agents of change in corporate policy and obtain registration status for compliance- Verified completeness of corporate vendor records to procure missing documentation

Provo, Utah

- One client ended semester 16 percentage points above class average (grade was 25.8% greater than class mean)- Delivered value to clients by actively promoting independent thinking- Studied before engagements to provide better service

Allen, Texas

- Worked continuously from May 2012 to August 2013; returned July and August of 2016- Received and provided feedback to center director, franchise owners, and clients in order to enhance customer service- Provided one-on-one instruction in core mathematics concepts to dozens of K-12 students- Improvised creative spoken, written, and interactive solutions to explain my thinking to others- Functioned in open-space learning environment demanding the ability to work under pressure

Provo, Utah

- Sought out directives while serving or cleaning up from gatherings

Provo, Utah

- Extracted key information from over 40 articles in 20th-century periodicals- Worked on and completed a portion of a succinct annotated bibliography for use by professor