Educated new mothers in proper breast-feeding techniques. Improved feeding techniques reduced the time of lactation consultants in the clinic, saving time and allowing for manpower resources to be allocated towards more difficult cases.• Provided comprehensive care to postpartum women, newborns, and gynecological patients in a fast-paced hospital environment.• Assisted staff with postpartum recovery, pain relief management, preparing the postpartum room, answering phone calls and patient call lights, and stocking supplies in patient rooms and nursery. • Educated new mothers on postpartum care, infant feeding, and self-care methods.• Performed routine assessments, including checking blood pressure, temperature, and heart rate, and documenting changes in patient status.• Collaborated with healthcare team members to develop and implement individualized care plans for each patient.• Performed urinary catheter care and removal. • Collected specimen samples as requested for urine or stool samples.

• Educated new mothers in proper breast-feeding techniques. Improved feeding techniques reduced the time of lactation consultants in the clinic, saving time and allowing for manpower resources to be allocated towards more difficult cases.• Provided comprehensive care to postpartum women, newborns, and gynecological patients in a fast-paced hospital environment.• Assisted staff with postpartum recovery, pain relief management, preparing the postpartum room, answering phone calls and patient call lights, and stocking supplies in patient rooms and nursery. • Educated new mothers on postpartum care, infant feeding, and self-care methods.• Performed routine assessments, including checking blood pressure, temperature, and heart rate, and documenting changes in patient status.• Collaborated with healthcare team members to develop and implement individualized care plans for each patient.• Performed urinary catheter care and removal. • Collected specimen samples as requested for urine or stool samples.

• Coordinated patient care referrals with external hospitals and clinics ensuring 100% feedback resulting in successful procedures. • Regulated clinical equipment and maintenance logs of medications using Senso Scientific’s live online tracking system, resulting in a 100% inspection grade. • Assisted phlebotomist with lab draws with patients within the clinic, using proper documentation and protocols. • Performed and maintained controls on clinic equipment such as EKG, flu test, urinalysis test, pregnancy test, and Covid-19 test. • Refilled prescriptions with Doctors’ orders adhering to company guidelines.

• Assisted front desk personnel with administrative duties including patient scheduling and phone call inquiries resulting in increased communication and expedient care.• Successfully trained 10 Joint Service Staff in delivery and triage procedures allowing for increased output of 15% during Nov 2017 and Dec 2017 with 0 staffing shortfalls.• Educated 129 staff members comprised of Medical Assistants, Providers, and Civilian Nurses on annual competencies.• Personally trained 9 of the 13 Labor and Delivery Medical Assistants to complete orientation, including current and former supervisors.• Mentored 6 Joint Staff in inpatient care procedures, delivering expert patient care for an average of 150 mother-baby couplets per month with a 100% patient satisfaction rate.• Assisted 50 providers with over 450 deliveries, inserted over 300 IVs, collected over 100 lab specimens, provided initial resuscitation to 160 newborns, and administered over 100 vaccines.• Directly involved in 150 NRP code deliveries, 60 cesarean sections, 8 code purples, 2 rapid transfusions, placed 200 indwelling Foley Catheters, and provided CPAP to 5 newborns resulting in 100% recovery of all patients and 99% satisfaction rating.• Selected by leadership to instruct patient care topics during the Maternal Child Infant Nursing Department Skills Fair -2019, for 155 Staff Members, increasing the knowledge base and skill sustainment creating an environment of knowledgeable staff fostering quality and efficient patient care.• Selected as 1 of 6 staff for the Quality Assurance Team for the laboratory samples contributing to a reduction in Patient Safety Reports of 90%.