Cheyenne Puetz Email & Phone Number

Sparta, Wisconsin, United States

Champaign, Illinois, United States

- Provide frontline tech support by email, phone, and chat, for technical questions from the iSchool community- Develop and facilitate instructional materials for faculty, students, and staff via recorded workshops, wiki and tutorial documentation, and one-on-one sessions online- Work on projects as assigned independently or with fellow Help Desk graduate.

Madison, Wisconsin Area

- Performed administrative and data entry duties to assist corporate employees, including screening and directing calls, distributing mail, logging checks, and scheduling meetings- Organized and documented office spending each week and order supplies when necessary- Assisted with corporate marketing and research regarding property management best practices

Iowa City, Iowa Area

- Planned creative writing workshops for over ten special events in the area to promote the IYWP’s mission of empowering and educating youth through creative writing- Communicated and collaborated with directors and interns regarding workshop programming- Acted as a site coordinator and planned weekly writing lessons over the course of 12 weeks for 15.

Iowa City, Iowa Area

- Prepped, scanned, and filed over 40,000 transcripts from defunct colleges- Developed and streamlined the defunct college transcript project by drafting guidelines/protocol when handling transcripts- Supervised the defunct transcripts project and communicated with other student workers about their progress and to ensure they followed guidelines

Dubuque, Iowa Area

- Collaborated with other interns to create and present a fall campaign for the Dubuque branch- Communicated with district manager to complete daily tasks including updating course, professor, and textbook data to increase sales

Iowa City, Iowa Area

- Followed recipes and baked products for dining halls and marketplaces on campus- Prepped recipes to be baked at a later time- Cleaned and sanitized the bakery before closing

Peosta, Iowa

- Utilized data entry skills to update customer information in order to increase sales- Researched customer information online to provide accurate contact information on customers- Used teamwork skills to efficiently clean, package, and ship products

Master'S Degree, Library And Information Science

Activities and Societies: Progressive Librarians Guild, Books to Prisoners

Bachelor’S Degree, English Language And Literature

Activities and Societies: Alpha Phi Omega, Dance Marathon, Sigma Tau Delta, Iowa Youth Writing Project

Education record

Activities and Societies: Book Club, Math Club, National Honors Society, Stats Manager for the Cross Country team