Navigated complex employee relations issues, reducing the average resolution time by 25% through efficient collaborationwith internal/external counsel.- Contributed to the development of engagement and retention programs, leading to a 12% increase in overall employeeengagement and a 20% reduction in voluntary turnover- Supported performance management by researching best practices, drafting Performance Improvement Plans (PIPs),corrective actions, and engaging in one-on-one coaching sessions to drive employee developmentEmployee headcount: ~750 employees

- Maintains knowledge of legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.- Handles leave administration for designated sites.- Advises management in appropriate resolution of employee relations issues.- Develops human resources solutions by collecting and analyzing information; recommending courses of action.- Improves manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counseling managers and employees- Manages client expectations by communicating project status and issues; resolving concerns; analyzing time and cost issues; preparing reports.- Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.

Maintains knowledge of legal requirements and government reporting regulations affecting human resources functions andensures policies, procedures, and reporting are in compliance.● Assists in developing innovative and cost effective strategies and processes● Keeps records of personnel transactions such as hires, promotions, transfers, performance reviews, and terminations andemployee statistics for government reporting.● Handles leave administration for designated sites.● Advises management in appropriate resolution of employee relations issues.● Prepare employee separation notices and related documentation, and conducts exit interviews to determine reasonsbehind separations.● Provides monthly departmental reports.● Develops human resources solutions by collecting and analyzing information; recommending courses of action.● Plans and conducts new employee orientation to foster positive attitude toward company goals.● Plans and conducts new employee orientation to foster a positive attitude toward company goals

Coordinates the compliant administration of employee programs such as health insurance, supports Operational programssuch as "120 Reviews/Kits", and Payroll● Prepares and communicates information to employees from corporate partners, including but not limited to; HumanResources, Payroll, Safety and Finance● Provides HR support to employees and managers, to resolve problems related to HR policies and processes● Coordinates and facilitates, when necessary, terminations, new hires, and disciplinary actions with the approval of HRmanagement● Manages personnel data integrity for assigned area or site● Knowledge of necessary CBAs and related actions such as, required increases, vacation pay out● Prepares and submits HR reports● Manages LOA process for assigned area or site● Maintains knowledge of and analyzes government regulations, union requirements, benefit programs, and prevailingpractices among similar organizations● Coordinates the training of all managerial personnel at assigned division or site

• Deliver New Hire Orientation• Process I-9/E-verify documents• Accurately performs data entry of new hires, terminations, and other associated personnelactions.• Reviews and verifies change requests and documents to determine accuracy and completenessof information, utilizes discretion and escalates issues as needed to correct or complete data.• Performs all tasks in a timely and accurate manner. Ensures all data is entered by appropriatedeadlines and contain appropriate approvals.• Examines employee files to answer inquiries and provides information to authorized persons.• Compiles data from personnel records and prepares reports.• Updates employee files to document personnel actions and to provide information for Payroll,Benefits, and other identified uses • Distributes department’s mail to appropriate individuals.• Works with all levels of management and employees.• Provides back-up support to the Front Desk Coordinator.• Maintains confidentiality and discretion in use of information related to employees, managers,and departmental operations without exception.• Assists with training employees in tasks, safety, policies, and procedures.• Coordinates and monitors work activities.• Performs regular review of the processing queue to ensure timely processing.• Assists with conducting trainings such as new hire orientation.

• Analyzes and organizes corporate office operations such as mail activity, deliveries and corporate staff location and schedule• Maximizes office productivity through proficient use of appropriate software applications based on manager request• Establishes standards for the purchasing and stocking of employee refreshments• Maintains contact with customers and outside vendors.• Responsible for the positive first impression of all incoming phone calls and the accurate transfer • Qualify all phone calls prior to advancement to the requested party

• Reviews incoming documents, sorts and codes according to file system.• Stores documents in paper form, or enters information into computerized storage system.• Maintains personnel files, I-9 storage retention, background and drug test files.• Retrieves materials for qualified personnel upon request.• Searches for information contained in files, inserts additional data on file records, completes reports as required, and keeps files current.• Disposes of obsolete files in accordance with established retirement schedule or legal requirements.• Scans materials or copies records, and examines materials for legibility.• Types labels or reports.• Implements changes to the filing system when directed to do so.• Primary backup to the Front Office Coordinator which includes duties such as answering incoming calls, greeting customers, and other administrative duties.