Cheyenne Williamson Email & Phone Number

Philadelphia, Pennsylvania, United States

•Communicated by phone and email with corporate clients, VIPs, travel arrangers arranged relocation itineraries, provided business travel arrangements, such as; air, car, and hotel reservations while utilizing Sabre•Managed complex domestic and international itineraries; provided meticulous attention to detail, attributed to traveler satisfaction and dealing with conflict professionally •Provided advice on layovers, lowest logical fares based on their companies policy, schedule changes; multitasked to provide quick and efficient ticketing

United States

•Collaborate with multiple departments to efficiently operate ride vehicles carrying over 10,000+ guests daily•Head intrusions and evacuations during emergency stops while following RMP protocols•Educate guests with usage of the newest digital personalized service called Genie+, utilizing knowledge of the application to better support their questions and concerns

United States

•Engaged patrons by introducing over 20+ local artists; cultivated relationships with new and existing clientele, promoting brand loyalty •Presented a detailed story behind different pieces based on guests’ preferences or interests, made recommendations directing them towards a decision to purchase •Demonstrated extensive knowledge of different art forms, artists, proper handling and packaging of artwork

United States

•Supported sales floor, fitting room, cash wrap, fulfillment, stocking, inventory and other areas of the store•Assisted guests with clothing questions, concerns, processed returns and exchanges •Utilized sales techniques to increase enrollments and credit card sign ups by 3% every 100 transactions

Orlando, Florida Area

•Conducted safety instructions to over 3,000 guests a day using either a script or improvisation with a microphone or through oral presentation•Cross-trained in several areas of the park, memorizing multiple scripts and working at different attractions throughout the day •Provided information on areas of the parks, show-times, and answered questions as well as interacted with guests of all ages assuring to keep with show •Monitored the safety of guests at all times during the shows that involved stunts, or chemicals

Keene Valley, Ny

Keene Valley, Ny

•Facilitated the check in and check out process through the Property Management System, Jonas •Processed in-room charges; provided information regarding on and off property activities and locations •Answered and assisted with guests’ questions, resolved complex room related issues, and transferred calls to multiple departments •Handled large quantities of cash and utilized credit card reader to process debit card transactions

Orlando, Florida Area

•Prepared multiple orders in a fast-paced environment while maintaining verbal communication with guests, co-workers, leaders and coordinators•Incorporated online and in-person POS and cashier corporate training to ensure timely, accurate service using more than 125 configurations•Utilized strong navigational skills to provide assistance in locating all areas of the Disney parks and resorts

Cape May, Nj

•Served breakfast, lunch, and dinner every day in a fast and timely manner with efficient customer service •Trained new waitresses•Provided friendly, outgoing attitude towards customers as well as a professional attitude and support toward co-workers •Prepared dining tables, formally and informally, for breakfast and dinner

Bachelor Of Business Administration (B.S.B.A.), Hospitality And Tourism Management

Activities and Societies: Hospitality and Tourism Management Association, Club Managers Association, S.A.F.E Club, Amusement Park Club

Education record