Cheyenne Belle Xuereb Email & Phone Number

Greater London, England, United Kingdom

London, England, United Kingdom

• Working under AGCC (Alderney) & iGO (Ontario) licenses.
• Identifying and monitoring suspicious activity using fraud monitoring tools and systems, including customer account activity and behavior.
• Investigating and identifying fraudulent behavior by customers and affiliates, taking appropriate action to mitigate losses.
• Delivering necessary reporting and updates as required, including investigations into risk reports from other departments.
• Analyzing fraud trends and player behavior to optimize risk analysis and prevent future incidents.
• Managing chargebacks and providing representment frameworks when necessary.

London, England, United Kingdom

• Looking into new registration trends and patterns and identifying promo abusers
• Checking and processing customers’ withdrawals
• Checking customers’ deposits for any red flags such as making sure that funds are actually being used
• Looking into the behavior of bonus abusers and actioning consequences as directed by internal procedures
• Identifying potential money-laundering behavior and intercepting it
• Dealing with both Sportsbook and Casino gameplay

Guildford, England, United Kingdom

• Working under UKGC & MGA licenses.
• Looking after customers and making sure they are well within their means to gamble while still in a healthy mindset.
• Carrying out daily checks on customers’ accounts when hitting any of our precautionary triggers.
• Sending customers’ alerts once their gameplay triggers.
• Dealing with RG tickets raised by Customer Service and/or Risk Team.
• Creating a database of MGA customers who wish to exclude in order to circumvent them from accessing the site using different data thresholds.

Malta

Malta

This involves playing telephone bets for customers on Paddy Power's end and requires a good knowledge of bet types and lottery betting alongside the interface of the site itself.

Malta

This involves placing bets for customers over the telephone and getting to know each individual customer alongside their preferences in betting. It requires a good knowledge of our Exchange platform and knowing how to get out of a bet if needed.

Malta

My job as a customer service agent consists of dealing with clients and any issues they come across. This also requires being up to date with any changes in the company and being on top of any issues we may encounter ourselves.

Reykjavik

My job at RIFF involved taking photos of the festival and helping out in the office itself. This consists of updating their Instagram and Facebook profiles and also taking photos for any promotional material.

Master'S Degree, Popular Music Practice

Bachelor'S Degree, Music Performance - Bass, First Class Honours

Bachelor'S Degree (With Honors), Photography

High School, A Level English & Maltese

Extended Diploma, Creative Media Production

Graduated with an Extended Diploma in Creative Media Production: Filming, Photography, Sound Engineering, Editing