Duties & responsibilities include but not limited to:  Keep consumers completely informed of the status of their orders and inquiries. Ensuring that all requests for pricing are delivered by collaborating with the quoting specialist. Monitor all KPIs and SLAs and assist the Operations Manager in resolving any service level issues. Coordinate any significant international bids within the established SLA. Ensure that all tracking and business reports are sent to your clients. Assist account directors in managing account administration. Address any process issues or worries with your client or supplier. Create beneficial vendor partnerships to guarantee the level of client service. Recognize and mention any specific requests or delivery needs. Maintain the ongoing day-to-day interaction with the customer through email, phone, or in-person. Attend regular update calls/meetings with the Account Directors as and when required. Give all clients proactive performance reports. Understanding the trends in customers' activity, considering the resources needed for all transactional work, and finding opportunities for automation Identify ways to increase efficiency by designing and delivering new initiatives and programs for your consumers while collaborating with the project managers and subject matter experts delivering exceptional levels of client service Build a solid rapport with internal departments and treat them with respect.  Attend pertinent internal and external product training. Complete all required reporting tasks on time (e.g., call reporting, pipeline reporting, etc). Uphold and expand personal understanding of company and vendor product lines. Work together to achieve/exceed predetermined targets.

Green Design Interior Displays specializes in artificial products such as Salami's, Meats, Cheeses, Bread, Flowers and Trees. We also do corporate gifting on request.Duties & responsibilities include but not limited to:  Customer Service Relationship Management – ensuring customers receiving fantastic service, address complaints where applicable Quoting, invoicing and data capturing on pastel  Key accounts management Site inspections for clients and advise on visual merchandising plan Sourcing of items for special requests on orders  Distributing orders to the team for manufacturing and finishing  Production line management: Packing of orders, ordering raw materials in order to produce items for order Quality control - final product inspection before orders are distributed and installed  Distribution and installation of orders  Final inspection of installation  Submitting statements and collection of payments  Importing/exporting products from suppliers and customers  Stock control management – stock takes, ordering Office management - ensuring all equipment is working, general administration Cost management- making sure all services provided to the business are efficient and Cost effective

Duties & responsibilities include but not limited to:  Assess & evaluate the production line on how to streamline production Receiving orders from individual companies and chain stores Distribute orders to production managers Create a schedule for delivery dates for both chain and individual stores Distribute a schedule to production managers Weekly meetings to discuss and adjust delivery schedules due to delays in production Contact stores to book offloading Update schedules and distribute to production manager  Arranging trucks to load at factory to deliver stores orders & ensure that the trucks load orders Assist sales manager of chain stores with tasks such as email and telephonic communications Send samples of items to chain store head offices Send samples to manufacturer of imported items Filling in all collection notes for courier/trucks for collection of orders  Handing over all collection over of all collection notes to accounts department

Duties & responsibilities include but not limited to: Arranging trucks to load daily for all north bound projects Ensure that trucks load daily for all projects  Daily update tracking for Blister, Acid, Lime, MgO and other Spot Projects Weekly stock update for Traf on Blister, Conc’s, Cobalt Morning and evening updates for Blister and Acid Sending out Daily Warehousing Reports ensuring that cargo in warehouses are accurate Weekly Stock Split for Blisters Checking Manifests and forwarding them to Clients Arranging clearing agents for North bound projects Rate Negotiations with suppliers, negotiating and concluding Demurrage invoices as they are received  Sending out daily notification of standing time being incurred Responsible for updating PNL’s for all shipments  Quoting for new projects, invoicing clients for mid-month and month end invoicing Receiving of POD’s to send to Clients Making and Arranging HC Certificates  Assisted with the shipping desk for a month Claims and handle future claims to ensure that all monies owed to the company are recovered  Operator on the metals Trading desk then promoted to Inland Operator for Impala Terminals when the Head Office opened in South Africa

Duties & responsibilities include but not limited to: Daily updates of the tracking on Cobalt and Copper loads, and Coke Hwange Collier Updating Clients on a daily basis via e-mail on movement on loads allocated  Tracking loads to destinations Updating monthly schedules (Southbound Loads) (Camec) and receiving updated schedules on Road Loads – all Depots (16) and process Receiving of POD’s from all Depots, checking and updating the schedules and forwarding to Accounts department Following up and chasing all outstanding POD’s for processing Requesting for missing documents via emails and verbally in order to complete POD set Following up on outstanding BOE’s and taking action Filing of all documentation & Updating the Master Files Releasing of allocations to Clients and notifying of position of loads Insuring Invoices are correct, reconciling (South Bound) from Sabot and signing off thereof  Insuring Account invoices from Access Freight are correct for Durban and Johannesburg Scanning of invoices to DRC to obtain Purchase Order numbers for Payment (Creditors) Compiling outstanding POD schedules

 Otto Family Private Tutoring Promotions Waitressing