Cheyenne Smith Email & Phone Number

Davenport, Fl, Us

Washington, District Of Columbia, United States

- Inaugural member of the library’s class of communication assistants where I work with a team to produce deliverables for social media, donor events, department services, and library student programming- Collaborate on project strategies, manage project deliverables and timelines on Teams/Excel and Asana, and document outcomes to ensure successful project execution and alignment with library communications goals - Summarize creative reasoning and present project updates to partners and executive management- Oversee video production creating scripts, setting schedules, orchestrating shoots, and editing - Balance branding between library departments while maintaining cohesive library brand- Produced the second most attended event of the year and tripled social media engagement by acting as a liaison between students and admin to translate student needs into creative actionable strategies

Washington, District Of Columbia, United States

- Contribute to maintaining a smooth and efficient library operation for the Resource Sharing and Discovery Team by organizing and prioritizing book pulls, managing time to ensure timely delivery of orders, and adhering to deadlines- Demonstrated ability to handle multiple book requests and scans and the ability to adapt to changing priorities- Troubleshoot scanning and printing issues- Maintain confidentiality for orders fulfilled for high-ranking officials

Washington, District Of Columbia, United States

- Provided exceptional customer service by addressing patron inquiries and resolving issues, ensuring a high level of satisfaction- Utilized knowledge gained from my other library positions to enhance answers to patrons’ questions elevating their experience - Received Operations Student of the Month noting my proactive decision-making and willingness to fill in

Washington, District Of Columbia, United States

- Assist the Senior Administrator and Department Chair with graphic design, event logistics, managing deadlines in a fast-paced environment, and routing inquiries to the proper channels on Teams and Outlook- Influence event operations by improving marketing process and waitlist functionalities, resulting in more efficient management

Washington, District Of Columbia, United States

Washington, District Of Columbia, United States

- Draft formal messages to be sent to admin, alum, staff, and students - Coordinate cultural events for BIPOC students and allies in the honors community providing an engaging, safe, respectful, and informative experience

Washington, District Of Columbia, United States

- Develop and manage project scopes by conducting regular meetings, managing informal contracts, tracking budgets, and setting clear milestones, resulting in a 10% increase in membership and 3 additional events per semester- Utilize a hybrid waterfall-agile approach to improve event planning and execution, enhancing flexibility and resource management by mitigating budget changes, partner/vendor shortcomings, and event location obstacles - Assess and manage event and budget risks by creating comprehensive backup plans, securing alternative funding sources, and establishing strong stakeholder relationships, resulting in events like Art Celebration Brunches- Negotiate with vendors and contractors to expand event scope, culminating in the largest event in the club’s history- Act as student representative to the university community and administration including serving on a working group to reverse all-gender restroom ban and panels on LGBT+ Life in higher education - Conduct interviews of new PRIDE executive board members and assist in choosing new university administration when requested

Orlando, Florida, United States

Delivered exceptional themed entertainment by prioritizing safety, animating for characters, and clear communication with guests and cast members in high-traffic meet-and-greet areas

North Andover, Massachusetts, United States

- Recognized as the youngest Unit Leader in camp history overseeing the largest unit by supervising 15 staff and 100+ campers, addressing staffing shortages, resolving staff/guardian conflicts, and handling camp-wide emergencies - Organized themed after-camp events with high turnouts by strategically managing risks, creatively addressing weather and budget challenges, and swiftly reallocating resources to implement alternative activities- Improved staff productivity and morale through mentoring junior staff, structured feedback, team-building activities, and end-of-summer outings, leading to high staff satisfaction and retention rates within my unit- Managed creative content by taking photos and procuring digital assets from the specialists/staff for marketing and archival needs to grow the camp’s social media presence and digital archive stored on a drive

- Led the review/ integration of creative content from sub-committees to ensure adherence to AU Honors’ image- Developed a new logo and brand kit

Washington, District Of Columbia, United States

- Managed department operations during unexpected senior admin vacancies by executing administrative tasks and leading change management efforts by briefing new hires and assisting with course management - Assisted with daily operations, including publisher follow-ups and securing desk copies

Andover, Massachusetts, United States

- Communicated with parents to understand the needs of their children and how to help best them succeed and have fun - Lead camp songs- Supervised children ages 4-12- Lead group activities - Ran morning meetings- Taught swim lessons

Bachelor'S Degree, Political Science And Government, 3.92

Activities and Societies: Honors College, PRIDE at AU, BIPOC Scholars, AU Honors Student Advisory CommitteeI am studying political science.

High School Diploma

Activities and Societies: Model UN (secretary), National Honors Society, Language Honors Society, Intersectional Feminists of Austin.