Cheyenne W. Email & Phone Number

Completes in-person eligibility and monitoring visits with the member at their residence.Schedules assigned assessments and service plans with the member and, if appropriate, care team in the timeframe required.Completes all CDASS and IHSS required paperwork as part of the annual service plan process.Ensures certifications are submitted to the county to prevent eligibility breaks.Responds to the complex needs of members and represents RMHS in team meetings to determine services and supports needed to meet the member’s needs.Assists members and their care teams to find appropriate service providers and/or necessary resources.Completes all necessary paperwork according to rules and regulations to properly implement a rights modification for the member to be safe and healthy.Responsible for the management of an assigned caseload.

Denver, Colorado, United States

Support caregivers in creating an environment that promotes safety and stability for their children (0-18 years of age)Engage primary caregivers in active, change-orientated treatment by identifying and overcoming barriers to progress and connecting them with services and supports.Collaborate with families and allowing them to take the lead in setting treatment goalsKeeping or reuniting children with their families by supporting families in meeting their treatment goalsSupervise visitation with families seeking reunification

Obtaining documentation of up to date insurance information from patientsAnswering, screening, and directing incoming callsAbility to maintain confidentiality of patient and follow company policies as well as regulations for providing quality supportCreate, update, and coordinate appointments to ensure accurate data recorded in patient management system

Memorized 100+ drink recipes and completed 150+ customer orders dailyUtilized customer service skills and friendly demeanor to maintain company image and cultivate a regular clienteleTwo time “Partner of the Quarter”Quickly and accurately handled financial transactions and demonstrated product knowledge