Cheyne Little Email & Phone Number

Stratford-Upon-Avon, Warwickshire, United Kingdom

Lichfield

Role Objectives:Management of the creation of a repeatable ‘vanilla’ implementation tool kit and approach for the Orbit (Flex Benefits) system to each Police Force, acting as the principle point of contact to liaise with Force senior management, HR and Project Teams, Police Mutual project team, Software and Product providers to enable clear understanding of requirements and deliverables through the discovery, design and initiation hases.… Show more Role Objectives:Management of the creation of a repeatable ‘vanilla’ implementation tool kit and approach for the Orbit (Flex Benefits) system to each Police Force, acting as the principle point of contact to liaise with Force senior management, HR and Project Teams, Police Mutual project team, Software and Product providers to enable clear understanding of requirements and deliverables through the discovery, design and initiation hases. This is the first Tri-party Flexible Benefits platform delivered with a dual purpose – as a flexible benefits platform for the Police Forces and as a new sales channel for Police Mutual offering Financial Services products via Forces to the officers with the added benefit of reduced premiums due to the NI and salary sacrifice savings.Achievements: Created a detailed and comprehensive, Force facing, tri-party implementation framework with supporting ‘toolkit’.Developed a Force facing existing benefit & technology migration plan, supporting processes and controlsThe creation of the process designs, review, assessment, challenge and preparation in readiness for implementation Relationship management (internal, Force facing, providers and suppliers), engagement and mediationCreation of a tailored Force user education, training and support packageDevelopment of both an internal and Force UAT Test Approach and supporting scriptsThe creation of the RACI, Target Operating Model and the detailed Service Model to support all parties and officers in BAU Show less

Lichfield

HR Transformation Business Lead for the implementation of a new HR and Payroll system (CoreHR) alongside the introduction of a new 3rd party Flexible Benefits platform (Orbit). Led business review to reassess suitability of proposed solution (CoreHR) following significant business changes.Implementation and oversight of Governance and Steering Group Framework.Management of comprehensive Requirements gathering.Delivered Solution Design Blueprinting and subsequent… Show more HR Transformation Business Lead for the implementation of a new HR and Payroll system (CoreHR) alongside the introduction of a new 3rd party Flexible Benefits platform (Orbit). Led business review to reassess suitability of proposed solution (CoreHR) following significant business changes.Implementation and oversight of Governance and Steering Group Framework.Management of comprehensive Requirements gathering.Delivered Solution Design Blueprinting and subsequent configuration.Oversight of UAT Planning / Preparation.Completion of Closure Reporting resulting in generation of lesson learnt for future system acquisition. Show less

Hitchin / Telford

Engaged to manage the HR Service Centre and Payroll function delivering to 2000+ employees.Manager of multiple work streams which delivered a fully integrated, outsourced HR & Payroll solution (Sourcing, Selection, On-boarding, Hire, HR Events, L&D, Performance, ESS & MSS and Single Sign On) via i-Trent / MidlandHR Part of the HR Management team, played an active role in the development and consolidation of the HR Service Delivery team, made up of Recruitment, On boarding… Show more Engaged to manage the HR Service Centre and Payroll function delivering to 2000+ employees.Manager of multiple work streams which delivered a fully integrated, outsourced HR & Payroll solution (Sourcing, Selection, On-boarding, Hire, HR Events, L&D, Performance, ESS & MSS and Single Sign On) via i-Trent / MidlandHR Part of the HR Management team, played an active role in the development and consolidation of the HR Service Delivery team, made up of Recruitment, On boarding, Payroll, HR Service Centre, HR Systems and MI. Acting as Deputy to the Senior HR Service Delivery Manager. Implemented operational risk and control framework achieving 0 outstanding audit actions. Enhancing service offerings to internal customers and external suppliers with positive customer feedback. Actively promoted the service proposition of the HR Service Delivery Team. Increased team engagement and talent development opportunities through coaching, mentoring and empowerment - creating the space to grow and develop. Recognised as SME for transformation, change, operational service delivery, governance and control frameworks. Worked in partnership with the Recruitment Manager to redefine the HRSD operating model, associated processes and controls including a relocation of activity / resource. Show less

Peterborough / Birmingham

Direct management and oversight of all outsource providers (OSP's) in the delivery of People, HR, Payroll and Learning & Development related activity, including change, back to the Phoenix Group.Designed, maintained and refined the Phoenix Group HR Governance & Risk Methodologies and Frameworks, including oversight of HR risk, risk mitigation and associated controls. Resulted in a reduction of risks, improved controls and reduced risk capital..Developed the HR technologies… Show more Direct management and oversight of all outsource providers (OSP's) in the delivery of People, HR, Payroll and Learning & Development related activity, including change, back to the Phoenix Group.Designed, maintained and refined the Phoenix Group HR Governance & Risk Methodologies and Frameworks, including oversight of HR risk, risk mitigation and associated controls. Resulted in a reduction of risks, improved controls and reduced risk capital..Developed the HR technologies strategy and processes aligned to commercial agreements to deliver HR, Payroll and Learning & Development service to the Phoenix Group.Managed and delivered HR, Payroll and Learning & Development change and continuous improvement, both internally and through the third party outsource providers, across the HR function and the Phoenix Group. Show less

Peterborough / Birmingham

Line Management responsibility for two HR Business Partners, HR Adviser and Internal Communications Consultant for the delivery of the 'day to day' HR serviceManaged the transfer of an acquired business ‘in house’ HR & Payroll Department and system to an outsourced arrangement, utilising and integrated HR system transforming delivery of HR services across the Group to a single approach.Managed the design of HR processes, overseeing design and development, SLA / KPI agreements… Show more Line Management responsibility for two HR Business Partners, HR Adviser and Internal Communications Consultant for the delivery of the 'day to day' HR serviceManaged the transfer of an acquired business ‘in house’ HR & Payroll Department and system to an outsourced arrangement, utilising and integrated HR system transforming delivery of HR services across the Group to a single approach.Managed the design of HR processes, overseeing design and development, SLA / KPI agreements and providing direction to the project and the HRO in respect of the delivery of the HR service.Managed the introduction of Manager and Employee Self Service, including absence recording and reporting, management information and reporting, personal detail changes, holiday requests, absence, and overtime booking.Service delivery escalation point for HR issues, negotiating, designing and developing solutions and providing expertise to develop processes and procedure improvements both internally and in conjuction with the third party HRO.Drive increased awareness, understanding and engagement of HR systems and model both internally within the HR teams and the wider Group.Leverage the commercial agreements to influence the HRO to continually invest in improvements; technology, process and end user customer experience. Show less

Peterborough

Managed the outsourcing of non-core HR & Payroll transactional activity to a third party HRO, including the development of commercial agreement, SLA’s and KPI’s, and part of a Group wide outsourcing agreement.Managed the HR work stream to deliver the HR Strategy and Organisational design plans in respect of employee brand, vision, values, and behaviours aligned to the Employee Performance Development Review. Managed HR due diligence work stream activity to enable the completion… Show more Managed the outsourcing of non-core HR & Payroll transactional activity to a third party HRO, including the development of commercial agreement, SLA’s and KPI’s, and part of a Group wide outsourcing agreement.Managed the HR work stream to deliver the HR Strategy and Organisational design plans in respect of employee brand, vision, values, and behaviours aligned to the Employee Performance Development Review. Managed HR due diligence work stream activity to enable the completion of the TUPE of circa 1000 employees, including the design and development of an automated employee data cleanse solution, data specification, reconciliation and reporting mechanism.Lead the decoupling of the HR Shared Service Model, following divestment, to two separate organisations, including the separation of HR and Payroll systems, data (electronic and hard copy), processes and resources.Lead the HR work stream to deliver Peoplesoft 8.9 and introduction of intilal Manager & Employee Self Service functionality replacing Peoplesoft 7.5 and an existing bespoke in house workflow tool. Show less

Peterborough / London

Management and delivery of HR, Payroll and Pensions administration to the AMP (UK) Group employees in line with SLA’s, KPIs and customer expectations.Managed the delivery of HR, Payroll and Pensions administration to 5 businesses with the AMP (UK) organisation.Delivered transactional services to circa 8000 employees and circa 32000 deferred / active pension scheme members including a HR Direct call centre operation.Reduced unit costs by 20% within 12 months whilst… Show more Management and delivery of HR, Payroll and Pensions administration to the AMP (UK) Group employees in line with SLA’s, KPIs and customer expectations.Managed the delivery of HR, Payroll and Pensions administration to 5 businesses with the AMP (UK) organisation.Delivered transactional services to circa 8000 employees and circa 32000 deferred / active pension scheme members including a HR Direct call centre operation.Reduced unit costs by 20% within 12 months whilst demonstrating a progressive and sustained service improvement with staffing levels reducing from circa 120 to 80. Responsibility of working within an annual budget of £1.5mResponsibility for data capture and management of monthly, lunar, quarterly, expatriate and off shored payroll of approx. £300m p.a. for subsequent process by Payroll provider.Project managed and delivered the transactional outputs of the annual pay and bonus remuneration review for 4500 employees.Line management for 8 teams of circa 80 people, embedding a robust performance management process, individual, team and functional targets and measures allowing proactive management of performance.Implementation of operational, performance and change management disciplines Show less

Peterborough / National

London, United Kingdom

Peterborough / Scotland / Northern Ireland