This was a life time experience and I am forever grateful for the opportunity to experience working in a major theme park. Employment on the customer service side for city walk allowed me to learn all ins and outs of all aspects of the Resort, from entertainment, dining, thrill roller coasters and etc. Adventures really do come to life !

Orlando, FloridaServer/Bartender February 2016- Present •Resolve 3-5 customer issues related to food preferences and language barriers•Administer quality communication skills to over 100 guest as accurate orders are taken•Certification for the SafeStaff® Food handler Training Program Expires January 20, 2019Server Hunters Creek, Florida July 2013- February 2016•Recruited and built strong relationships with an average of 20 repetitive guest by recalling their personal preferences•Identified and delegated time-management skills and food preparation duties to 10-25 coworker’s daily•Facilitated an accurate revenue for guest transactions, with check averages ranging from $100.00- $300.00Server Dothan, Alabama July 2012-July 2013 •Specialized in excellent customer service via delivering adequate product knowledge to 100 plus consumers•Selectively paired 75 plus wines, cocktails, and non-alcoholic beverages with over 75 interchangeable dishes•Administered an average check of $25.00 per person with a capacity of a 3 table section

Chance of a lifetime experience. Full service to causal with a great variety of responsibilities. From bartender to server along with banquet serving there was plenty of knowledgeable experience to take apart in. The events and staff along with the members is what made the opportunity one of the most enjoyable work environments I’ve endeavored.

•Contributed preliminary information regarding a full menu with 20-30 items from multiple food and beverage departments within the resort, including poolside, fine dining, and a sports bar•Presented food to tables and checked for accuracy regarding food items within a 15-minute time frame•Assembled tables and work areas within a 30 second approach

•Collaborated leadership skills, serving as a mentor to the front end staff of over 30 cashiers and cashier assistants •Cash handling: Managed over $10,000 of legal tender•Held accountable for filing 25 billing accounts related to the store revenue