I am currently the owner and founder of the Nottingham Driving School, a small franchise operating independently of the parent company. During studies and my desire to gain a role within Project Management a small initiative I took to support myself has become a successful business where I enjoy working and growing.• Full management of 10 driving school franchises including Project and Operational Management, Marketing, Customer Relations, Revenue Growth and Financial Management.• Training and on-going supervision of Approved Driving Instructors. • Provision of assistance in establishing new franchises.• Promotion via social media to increase brand awareness.• Set up and document new customer support processes.

Managed internal resources to execute research project.Ensured the project is delivered on-time, within scope and within available resources.Created comprehensive communication plane for project team and all the stakeholders.Created comprehensive project plans and schedule using MS Project and tracked project performance.Delegated project tasks based on team members' individual strengths, skill sets and experience levels.Helped project team to develop work breakdown structure.Achieved highest grades (Distinction) after successfully delivering the project.

Managed software development and successful ERP software application upgrades.Planned, managed and implemented end-to-end multi-system data updates, testing and cloud migration projects.Created and maintained Work Breakdown Structure (WBS) for project teams.Ensured resource availability and allocation to complete tasks on time.Identified, assessed and escalated risks and issues to senior management and proposing solutions.Set up and managed support functions covering planning, tracking, reporting, quality management and internal communications.Prepared, maintained and submitted activity/progress reports.

Coordinated various and multiple projects from start to completion.Developed project plans and schedules using MS Project setting milestones and timelines with the expected deliverable.Managed everyday filed activities and ensured compliance to schedule.Supported team management in execution of the projects.Scheduled materials and resource procurement to ensure on-time project completion.Created Risk Management plans for different projects, constantly reviewed and updated project schedules.Evaluated all subcontractors and negotiated contacts.

Assisted and coordinated the work of several project teams engaged in new projects to support the Project Manager.Reported developments to Project Manager using spreadsheet reports.Planned and facilitated project review meetings to expedite requirements and resolution of project issues.Created and sustained good working relationships with internal and external stakeholders.Evaluated all products and service deliverable for precision, quality and timelinessAssigned tasks to team members using MS Project.

Attended customer site visits to perform maintenance tasks.Swapped faulty and install new IT hardware, items like: Base Units, Monitors, Printers, Keyboards, Barcode Scanners and Chip & PIN devices, to get Stores and Banks up and running again.Performed handover training to customer on successful solutions to the problems.Assisted helpdesk as required to resolve customer incidents and change requests.Attended customer sites to diagnose, repair or replace faulty components and test them.Returned faulty equipment retrieved from site back to stock.Managed and returned assigned stock effectively.

I was responsible for managing the office systems, this includes the IT and office equipment.Working and collaborating with the external IT security companies managing operation internal and external. Planned strategy to ensure efficient management of assets.Created the standardized method of procedure format for all work being performed by vendors and in-house staff, including safety hazard analyses and preventive measures.The duties also included managing any refurbishments, renovations and security plans.Coordinating and leading teams to cover various areas.Responsible for hiring, review and approve third-party contracts.