Prabin Chhetri Email and Phone Number
•A seasoned professional with more than 16 years of extensive experience in various roles including Senior System Engineer, System Administrator, System Analyst, and Senior IT Support Specialist. Specialized in Wintel, Backup, Data Centre Operations, and introductory engagement with Microsoft Azure, showcasing a broad skill set and technological proficiency.•Demonstrated excellence in client support, major issue resolution, software upgrades, and technology installation requests, catering to executive leadership and corporate environments.•Hands-on expertise in the deployment and maintenance of critical data center equipment, including Racks, PDUs, Servers, Storage, Switches, and Environmental Monitoring Systems.•Exceptional capability in diagnosing and resolving intricate hardware and software problems, maintaining compatibility, and optimizing performance.•Deep knowledge in backup tape rotations, server monitoring, repair & and recovery, and performance tuning to ensure data integrity and availability.•Excelled in planning and execution, process improvements, cost-efficiency analysis, and technology recommendations, reflecting strategic thinking and innovation.•Managed comprehensive security measures across network, desktop, and data center environments, upholding compliance with industry best practices.•Skillful in implementing new technologies, software upgrades, OS patches, and system configurations, staying abreast of cutting-edge IT and telecom solutions.•Assisted in basic support and troubleshooting of Microsoft Azure environments, working in conjunction with cloud support teams to ensure seamless service and alignment with organizational requirements.•Committed to delivering top-tier support to diverse clients, guests, and internal users, cultivating lasting relationships and customer satisfaction.•A focus on continuous learning and adaptation to new technologies and methodologies, aligned with future strategies, planning, and service-level improvements.•Experienced in maintaining Data Centre environmental and monitoring equipment, scheduling hardware upgrades, and server maintenance.•Leveraging diverse experience across multiple locations including Dubai and Canada, reflecting a unique blend of adaptability and global insights into technology solutions.
Camoit Solutions
View- Website:
- camoitsolutions.ca
- Employees:
- 6
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Senior It Manager And Senior System AdministratorCamoit SolutionsWoodstock, On, Ca
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System Engineer & System Analyst (Wintel, Backup& Azure)Tech Mahindra Feb 2018 - Jun 2023Dubai, United Arab Emirates•Diagnosed and resolved software and hardware issues, maintaining in-depth technical understanding and compatibility of all software and hardware products•Managed the physical deployment of Racks, PDU servers, Storages, Tape Library, and switches, adhering to best practices for installation and arrangement•Server Room and Infrastructure Maintenance: Maintained and monitored the server room and other server infrastructure, ensuring optimal performance and reliability•Documentation and Record-Keeping: Maintained essential documentation such as control sheets, Visio diagrams, and other data, contributing to organized records and easy access•Experienced in the hands-on operation, deployment, and maintenance of critical data center equipment, including Racks, Servers, Storage, and Switches•Skilled in managing the Environment Monitoring System and other related technologies to ensure optimal performance, reliability, and efficiency within the Data Centre infrastructure•Acquired basic familiarity with Microsoft Azure's functionalities in the Senior System Engineer role•Participated in preliminary discussions and training sessions to understand Azure's potential fit within the existing technology landscape, laying the groundwork for possible future considerations without direct implementation or management•Repaired and recovered from hardware and software failures, coordinating and communicating with impacted parties, demonstrating effective crisis management•OS Patching and Upgrades Applied OS patches and upgrades regularly, along with upgrading administrative tools and utilities Configured and added new services as necessary•Performed ongoing performance tuning, upgrades, and resource optimization, ensuring system efficiency and responsiveness. -
Senior System Administrator (Wintel, Data Centre Operations)Dubai Holding Jan 2017 - Jan 2018United Arab Emirates•Provided day-to-day operational support for Server, Storage, and Backup infrastructures, ensuring smooth functioning and minimal downtime•Planned and implemented changes to the existing infrastructure, with an eye on enhancing performance and adapting to evolving business needs•Performed complex software and operating system upgrades, ensuring compatibility, and minimizing disruption to users•Offered technical support (help desk) to users, troubleshooting problems related to Server hardware, Operating System, Storage, Backup, or platform performance, ensuring timely resolutions•Documented complex procedures and troubleshooting guidelines related to Systems/backup software and hardware, providing clear instructions for future reference•Collaborated with Business Applications teams, vendors, consultants, contractors, and other IT personnel, fostering effective communication and teamwork•Provided technical guidance and assistance to other Information Systems (IS) Engineers and Administrators, enhancing overall team capability and efficiency•Deployed, configured, and maintained various hardware, including HP DL/ML/BL servers, MSA/EVA/NetApp Filers, and EMC systems, in alignment with organizational needs•Physically deployed critical infrastructure components such as Racks, PDUs, Servers, Storages, Tape Library, and switches, adhering to standards and best practices•Performed ongoing performance tuning, upgrades, and resource optimization, along with scheduling hardware upgrades, maintenance, and environmental changes, coordinating with vendors as required. -
System Administrator (Wintel& Backup)Jumeirah Group / Jumeirah Hotels & Resorts Aug 2014 - Dec 2016Dubai, United Arab Emirates•Conducted daily system monitoring to verify the integrity and availability of all hardware, server resources, systems, and key processes, ensuring continuous system performance and reliability•Maintained vital documentation including control sheets, Visio diagrams, and other essential data, contributing to organized and accessible records of system configurations and operations•Installed, configured, and maintained various Windows-based Intel servers, including file servers, exchange servers, and domain controllers, to support organizational IT infrastructure•Managed the decommissioning or destruction of servers as required and requested, adhering to organizational guidelines and regulatory compliance•Applied Operating System patches and upgrades regularly, along with the upgrading of administrative tools and utilities•Configured and added new services as needed to enhance system capabilities•Maintained the Data Centre's environmental and monitoring equipment, ensuring optimal conditions and alignment with industry standards•Played a key role in deploying, configuring, and maintaining hardware such as HP DL/ML/BL servers, MSA/EVA/NetApp Filers, and EMC systems, supporting the organization's storage and server needs•Scheduled and coordinated hardware upgrades, maintenance, and environmental changes, ensuring timely execution and minimal disruption to operations•Handled the physical deployment of infrastructure components including Racks, PDUs, Servers, Storages, Tape Library, and switches, adhering to best practices for installation and arrangement•Performed Backup Monitoring and Troubleshooting, ensuring data integrity and availability, and resolving issues promptly to minimize any potential impact on business continuity. -
Senior It Support SpecialistJumeirah Hotels & Resorts Sep 2012 - Jul 2014Dubai, United Arab Emirates•Provided specialized IT support to the Executive Chairman, Chief Officers, and Personal Assistants, ensuring prompt and efficient resolution of any technical issues•Took on the responsibility for managing all IT-related issues within the Corporate Office, overseeing the overall health and performance of IT systems•Handled daily tasks such as Backup Tape Rotation and Server Monitoring, playing a crucial role in data integrity and system stability•Collaborated with vendors and external support engineers as required, managing relationships, and ensuring that services met organizational needs and standards•Initiated and implemented process improvements within the IT department, focusing on increasing efficiency and effectiveness•Supported video conference facilities, providing technical assistance whenever needed to ensure seamless communication within the organization•Maintained software versions and offered support for all desktop applications, contributing to consistency and reliability across all corporate technology•Organized and maintained detailed records and documentation of all changes, improvements, and other relevant activities, ensuring transparency and adherence to compliance standards
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It Support SpecialistMadinat Jumeirah Living Apr 2007 - Aug 2012•Created and followed a strategic plan to handle various IT tasks, setting priorities based on urgency and business needs, and executing them efficiently•Regularly communicated with the management team, updating them on critical issues and collaborating to find effective solutions•Managed support requests from clients, including software installations, troubleshooting, and other technical assistance•Led efforts in upgrading software and integrating new technology to keep systems current and enhance operational efficiency•Evaluated existing technology and recommended improvements or new solutions to meet organizational goals•Designed and maintained robust security protocols across client networks and desktops, ensuring data protection•kept meticulous records of all changes and improvements to the IT environment, ensuring transparency and compliance•Regularly reviewed IT and telecom solutions for cost efficiency, adjusting as necessary to optimize the budget•Played a key role in enhancing service levels through thoughtful design and implementation, contributing to higher client satisfaction.•Provided support for guests' IT-related issues within the Corporate Office, offering an exceptional level of service that reflected positively on the organization•Conducted regular reviews of major IT issues with the reporting manager, contributing to continuous improvement and aligning the IT strategy with organizational goals
Prabin Chhetri Skills
Prabin Chhetri Education Details
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Information Technology -
Mahatma Vishwa VidyalayaComputer Application
Frequently Asked Questions about Prabin Chhetri
What company does Prabin Chhetri work for?
Prabin Chhetri works for Camoit Solutions
What is Prabin Chhetri's role at the current company?
Prabin Chhetri's current role is Senior IT Manager and Senior System Administrator.
What schools did Prabin Chhetri attend?
Prabin Chhetri attended Jaipur National University, Mahatma Vishwa Vidyalaya.
What skills is Prabin Chhetri known for?
Prabin Chhetri has skills like Information Technology, Windows Server, Ac/dc, Help Desk Support, Cable Management, Amazon Web Services, Systems Engineering, Netapp, Active Directory, Backup Exec, Microsoft Products, Operating Systems.
Who are Prabin Chhetri's colleagues?
Prabin Chhetri's colleagues are Kaitlyn Kersting, Christina Sousa, Thalys Lopes, Vanessa Evelyn Singh.
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Prabin Chhetri
Civil Engineer With Experience In Quality Control And Supervision For The Department Of Urban Development And Building Construction, Nepal. Passionate About Advancing Community Development Locally And Globally.Scarborough, On -
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Prabin Chhetri
Kathmandu -
1bok.com.np
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