Chi A Email & Phone Number

Ontario, Canada

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• Oversaw sales forecasting, goal setting and performance reporting for all accounts.• Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.• Prospecting for new businesses to drive revenue• Monitored customer buying trends, market conditions and competition actions to adjust strategies and achieve sales growth.• Consistently grew my pipeline to $1,200,000 every quarter and increased the business ARR by 30% in 2022.• Generate, identify and assign qualified leads to the Sales team• Built and managed relationship with key business stakeholders.

• Increased territory shares +20% by driving new market penetration strategy to new customer and industry needs• Leading technical solutions and proposal writing• Achieved 70% sales in Quota 2• Developed a new report framework using Hubspot to showcase customer lifecycle• Tracked and reported standardized performance metrics for 4 team members.• Attended annual refreshers on customer management and conflict resolution resulting in higher positive feedbacks for the company.

• Engaged in constructive problem resolution and provided solutions.• Maintained client relationship using consultative sales approach to discuss their short-term needs.• Informed and educated customers on current service features, offers and advantages.• Drafted agendas for clients and necessary cross- departmental meetings and calls• Translated business needs and product requirements into new solutions for customers.• Developed sales strategies, negotiated and closed profitable deals with an 85% success rate.• Kept records of all customer interactions and file documents for future reference.

Master Of Science - Ms, It Project Management, Distinction

Pg Diploma, Business Management, Upper Credit

B.Tech, Information Management Technology